November 17, 2009 // Franchising.com // HAYWARD, Calif. – The Glass Doctor of the Bay Area franchise owned by David Co is now open and ready to "fix your panes!"
As a full-service glass shop, Glass Doctor of the Bay Area offers mobile residential, automotive, and commercial glass services to Dublin, Fairview, Hayward, Pleasanton, Union City and the surrounding area. The shop at 1942 National Ave. in Hayward is open 8 a.m. – 4:30 p.m., Monday through Friday, and 9 a.m. – noon Saturday. Emergency service for businesses is available 24 hours a day.
"We're confident Glass Doctor will help us expand our business beyond auto services," said Co, who also owns an auto body shop franchise. "Already we have three glass service technicians on staff who replace windshields plus repair home windows, fogged insulated glass units and storefronts."
Upon purchasing the franchise in April, Co and his manager, George Chan, attended the most in-depth training in the glass services industry, a 10-day training course on the latest glass repair technology, customer service techniques and marketing methods held at the Glass Doctor University Training Center in Waco, Texas.
"Glass Doctor is a premier choice for glass repair and replacement," said Mark Dawson, president of Glass Doctor. "We're delighted David and his team have joined our franchise team, and we believe their business will be successful because we all operate under the same core values."
In addition to replacement services for home, auto and business, Glass Doctor offers custom glass services, such as tub and shower enclosures, entry door glass and mirrors. Established in 1962 with one shop in Seattle, Wash., today Glass Doctor offers complete glass repair, replacement and services to the residential, automotive, and commercial markets at more than 375 locations in the United States. Glass Doctor began franchising in 1977 and joined The Dwyer Group, Inc., an international franchisor of service industry companies, in 1998. At that time the company's corporate headquarters relocated to Waco, Texas. Today there are more than 165 Glass Doctor franchise owners across the United States and Canada.