Four Palace Resorts in Mexico Join Wyndham Hotels and Resorts
December 21, 2009 // Franchising.com // PARSIPPANY, N.J. — Wyndham Hotels and Resorts and Palace Resorts today announced that four upscale Palace Resorts properties in Mexico will join the Wyndham® brand: Beach Palace®, Cancun; Isla Mujeres Palace®, Isla Mujeres; and Playacar Palace® and Xpu-Ha Palace®, both in Riviera Maya.
Xpu-Ha Palace will be rebranded as a Wyndham Resort while Beach Palace, Isla Mujeres Palace and Playacar Palace will gain the Wyndham Grand Resort designation. All will continue to be owned and operated by Palace Resorts.
Jeff Wagoner, Wyndham Hotels and Resorts president, said the franchise agreements will expand Wyndham brand distribution in Latin America, creating a total presence of 26 Wyndham properties in Mexico and the Caribbean.
"The marriage of our global brand and distribution system with the outstanding Palace Resorts brand and these four all-inclusive properties in Mexico will be mutually beneficial for both companies and our guests," he said. "We take pride in welcoming these resorts, known for their exceptional service and luxurious all-inclusive amenities, to the Wyndham family."
Roberto Chapur, Palace Resorts president, said the affiliation with the Wyndham brand will provide a global distribution platform to drive bookings in the growing leisure, bridal and meeting travel segments.
"For the last 25 years, Palace Resorts has been redefining all-inclusive resort vacations by offering continually refreshed five-star service and amenities that exceed the traditional definition of all-inclusive," he said. "By affiliating these four Palace Resorts properties with the Wyndham brand, we will gain exposure to a significant new audience of potential clients through the Wyndham system's multiple distribution channels."
The four oceanfront hotels offer luxury accommodations with fine furnishings, signature in-room double Jacuzzi® whirlpool baths, Biosilk bath amenities, bathrobes and slippers, satellite television, minibars with liquor dispensers and unlimited beverages, premium coffeemakers and turndown service.
Each Palace Resorts property features unlimited fine dining and top-shelf beverages at a wide variety of international a la carte or buffet restaurants, 24-hour room service, nonmotorized water sports, live nightly entertainment shows, wireless Internet service throughout the resort, unlimited telephone calls to the United States, Canada and Mexico and unlimited tours to selected local cultural sites. Guests also have access to the facilities and amenities at all other Palace Resorts properties, including signature spas and championship golf courses.
All Palace Resorts hotels feature indoor and outdoor meeting and event facilities for groups of any size at an all-inclusive price. "We enable meeting planners to pay one set price up front, with no hidden fees, so they don't have to worry about going over budget," Chapur said. "Our professional group coordinators fine tune all details for all events, from corporate functions in grand ballrooms to intimate beachside weddings."
The four resorts soon will join the Wyndham Rewards® program, the world's largest lodging loyalty program based on the more than 6,000 participating hotels, and offer the brand's Wyndham ByRequest® personalized benefits. Wyndham Rewards® points can be redeemed for complimentary hotel stays, airline tickets, name-brand merchandise and dining and shopping gift cards, among other options. In lieu of points, members may elect to earn airline or rail miles with a variety of partners.
Recently, the Wyndham Rewards® program added Mexico's leading air carrier, AeroMexico, as an earning and redemption partner. As part of a special promotion celebrating the program's expansion, guests who stay at a participating Wyndham Hotel Group hotel, including the recently added Palace Resorts properties, will earn double airline miles with AeroMexico for stays completed before March 31, 2010.
Beach Palace, Wyndham Grand Resort
Beach Palace, Wyndham Grand Resort, in the heart of the Cancun hotel and entertainment zone, fuses the moods of the laid-back Caribbean culture with lively Cancun. The resort has an energized yet relaxed atmosphere that caters to the needs of all age groups.
All 287 signature Palace Resorts guest rooms feature spacious accommodations including deluxe lounge chairs on oversized balconies, the perfect spot to watch the sunrise or sunset over the Caribbean Sea or Nichupte Lagoon.
Three outdoor pools, one spilling into the Caribbean Sea and two with rooftop views of Cancun, serve tropical cocktails and beverages at swim-up and traditional bars. The rooftop Sky Floor features a fitness facility, an intimate lounge area and live entertainment from local bands, all with the ocean as the backdrop.
Leisure activities include a casual sports bar with game tables and Kids Club with daily poolside games. Guests also enjoy unlimited fine dining at four international restaurants and spas featuring signature treatments, a hydrotherapy facility and outdoor couples' treatment room. Beach Palace can accommodate wedding and corporate groups of all sizes in magnificent facilities including the 8,200-square-foot Grand Beach Ballroom.
Isla Mujeres Palace, Wyndham Grand Resort
Isla Mujeres Palace, Wyndham Grand Resort, offers a relaxing island hideaway just minutes from Cancun. Surrounded by white sand beaches and panoramic views of the Caribbean Sea, Isla Mujeres Palace is ideal for a romantic escape, a quiet setting for families and small, intimate weddings.
With only 62 guest rooms, attentive service prevails. The featured restaurant, Azul, offers al fresco dining with international cuisine, top-shelf beverages and an extensive wine selection. Guests can relax at the inviting freestyle pool or in lounge chairs on the Isla Mujeres Palace private beach.
The resort's undisturbed ocean lagoon is ideal for snorkeling, swimming, kayaking or water biking. Guests are also invited to experience the traditional Mexican culture of the island by exploring its many historic spots, seasonal whale shark excursions and some of the best snorkeling in the Mexican Caribbean.
Playacar Palace, Wyndham Grand Resort
Just steps away from the lively Fifth Avenue pedestrian street shopping and entertainment district, Playacar Palace, Wyndham Grand Resort, combines the relaxed charms of Playa del Carmen with the luxurious services of a five-star all-inclusive vacation.
The elegant and comfortable amenities and facilities at this 208-room resort are ideal for both families and couples. Guests soak up sunshine at the resort's picturesque pool surrounded by palm trees and overlooking the turquoise waters of the Caribbean Sea.
While children enjoy group games and activities at the Kids Club, adults can explore the Playacar Spa & Golf Club's Robert Von Hagge-designed golf course, carved out of the dense Mayan Jungle, and exquisite spa with state-of-the-art treatment rooms and hydrotherapy facility. In addition to Fifth Avenue, the Cozumel ferry dock is just a short walk from the hotel.
Playacar Palace is an ideal Playa del Carmen destination wedding or meeting resort, accommodating groups of up to 320.
Xpu-Ha Palace, Wyndham Resort
Xpu-Ha Palace, Wyndham Resort, is a 37-acre oasis of peaceful seclusion among the lush terrain of Rivera Maya. This natural resort, perfect for families, nature lovers and adventurers, features unique bungalow-style guest rooms with private terraces and hammocks nestled within the native landscape.
Walking and bike paths lead to the resort's namesake Xpu-Ha sheltered coves unique to Riviera Maya, where guests can enjoy snorkeling and kayak excursions. Xpu-Ha is Mayan for "where the salt water meets the fresh water."
Ecological tours provide a diverse perspective of the area's natural habitats and animal exhibits, which house rescued and rehabilitated local wildlife. Guests can cool off at the expansive pool complex with sections for kids, teens and adults, a water park filled with water slides and fumes, pool volleyball and swim-up bars.
In addition to dining at one of the resort's five restaurants, enjoying a private spa treatment or getting a workout at the fitness facility, nightly entertainment options include outdoor movies and shows. Xpu-Ha Palace also welcomes guests' furry friends, with in-room pet beds, toys and food bowls as well as a separate pet day-care facility with veterinary care, grooming and obedience training.
Palace Resorts operates 12 all-inclusive resorts in Cancun, Riviera Maya, Cozumel, Isla Mujeres, and Riviera Nayarit in Mexico and Punta Cana in the Dominican Republic. Palace Resorts accommodations feature signature in-room double Jacuzzi® whirlpool baths, nightly entertainment, included select off-site excursions, spas and championship golf courses.
Wyndham Hotels and Resorts, LLC and its affiliates, subsidiaries of Wyndham Worldwide Corporation (NYSE: WYN), offer upscale hotel and resort accommodations throughout the United States, Europe, Canada, Mexico, China and the Caribbean. All Wyndham hotels are either franchised or managed by the company or through a joint-venture partner.