January 07, 2010 // Franchising.com // Nixa, Mo. – The Glass Doctor® of the Ozarks franchise owned by Coy Pepper is now open and ready to "fix your panes!"
Glass Doctor of the Ozarks offers mobile residential, automotive, and commercial glass services to Branson, Nixa and other communities in Christian and Taney Counties. The shop is open 8 a.m. – 5 p.m., Monday through Friday, and 24-hour emergency service is available.
"We're pleased to be a part of Glass Doctor, we know it will help us start our business off well," Pepper said. "From windows to windshields to storefronts, we'll take care of any glass repair or replacement needs."
Upon purchasing the franchise, Pepper attended the most in-depth training in the glass services industry, a 10-day training course on the latest glass repair technology, customer service techniques and marketing methods held at the Glass Doctor University Training Center in Waco, Texas.
Glass Doctor is the nation's largest chain of full-service glass franchises. In addition to replacement services for home, auto and business, Glass Doctor also offers custom glass services, such as tub and shower enclosures, entry door glass and mirrors. Established in 1962 with one shop in Seattle, Wash., today Glass Doctor offers complete glass repair, replacement and services to the residential, automotive, and commercial markets at more than 375 locations in the United States. Glass Doctor began franchising in 1977 and joined The Dwyer Group, Inc., an international franchisor of service industry companies, in 1998. At that time the company's corporate headquarters relocated to Waco, Texas. There are more than 165 Glass Doctor franchise owners across the United States and Canada.