HARTFORD, Conn.--(BUSINESS WIRE)--7-Eleven, Inc. has selected FM Facility Maintenance to handle all store maintenance for its 6,200+ corporate- and franchise-owned locations in both the US and Canada. The agreement allows 7-Eleven to centralize maintenance activity in order for stores to operate more efficiently and receive top-quality service, while reducing costs.
"We believe 7-Eleven, our store operators, franchisees and, most importantly, our 6 million daily customers will benefit from our strategic partnership with FM," says Steven Hall, 7-Eleven's vice president of store planning, construction and facilities. "The relationship was forged so our stores could receive more timely and quality resolutions to maintenance problems, lower overall maintenance costs and improve the efficiency of our store equipment that is used to provide products and services to our customers."
FM will be responsible for all 7-Eleven maintenance operations, including pump and tank, refrigeration, plumbing & electrical services, and repair of specialty convenience store equipment such as the iconic Slurpee® beverage machines. Additionally, FM's tracking and reporting will identify opportunities for continuous operational and financial improvement
"This is a great opportunity for FM," says the company's president, Jim Reavey. "With a decade of petroleum and convenience store experience servicing other national brands, FM is well equipped to handle 7-Eleven's multi-faceted maintenance needs."
FM also provides facility maintenance services for other top brands, including Outback Steakhouse, ExxonMobil, Goodyear Tires, REI and Dollar General. The addition of 7-Eleven to its client roster makes FM one of the largest facility maintenance companies in North America.
FM Facility Maintenance is a leading provider of facility management for clients with multisite restaurant and retail locations in the United States. The company provides an unparalleled level of service in more than 40 trades. FM manages over 30,000 customer locations nationwide, representing more than one million service requests annually. Based in Hartford, Connecticut, FM is privately held. More information is available at www.fmFacilityMaintenance.com.
7 Eleven, Inc. is the premier name and largest chain in the convenience retailing industry. Based in Dallas, Texas, 7-Eleven operates, franchises or licenses some 8,000 7-Eleven® stores in North America. Globally, 7-Eleven operates, franchises or licenses more than 37,100 stores in 16 countries. During 2008, 7-Eleven stores worldwide generated total sales of more than $53.7 billion. 7-Eleven has been honored by a number of companies and organizations recently. Accolades include: #3 in Forbes magazine's Top 20 Franchises to Start, #3 among Top 100 Global Franchises by Franchise Direct, #3 in Store Growth by Convenience Store News, #2 in Franchise Times Top 200 Franchise Companies and #29 among Top 100 Chains in Food Service. In addition, Hispanic Magazine's named 7-Eleven in its Hispanic Corporate Top 100 Companies that provide the most opportunities to Hispanics. 7-Eleven recently was selected by three diversity publications as a company offering the best career and franchisee opportunities. 7-Eleven is franchising its stores in the U.S., and is expanding through organic growth, acquisitions, and its Business Conversion Program.