Handyman Matters Awards Oleg Malamura with Craftsman of the Year for 2009

Snohomish, WA --(PR.com)-- Handyman Matters awarded Oleg Malamura with Craftsman of the Year for 2009 at national franchise convention held in Jacksonville, FL. The Craftsman of the Year is chosen as the nation's best based upon their skills in the trade and customer service. The nomination process consists of a letter of recommendation, photos of their work, and testimonials by the office staff and various customers. Once all information was evaluated, the clear choice was Oleg Malamura of Handyman Matters of King/Snohomish Counties.

"I am extremely honored to accept this award from Handyman Matters. This award is a combined effort of hard work and dedication to being the best I can be. And I love sharing this business with others and taking care of our customers and co-workers to the best of my ability," said Malamura, Craftsman.

"At Handyman Matters. when a Craftsman is hired, we conduct the usual process of background check, reference checks, and trade skills verification. These can all be evaluated; however, it's the Craftsman's personality and how he/she exhibits connection to the customer that is unknown. Oleg has consistently exceeded all of my expectations in both work ethic and customer service", said General Manager Greg Haigh. "I have witnessed Oleg donating a day's pay to a fellow employee whose husband was critically injured in a car accident. I have been amazed by his actions of caring – where he, his wife, and two little girls visited a hospitalized customer on Christmas morning. To me, Oleg delivers legendary customer service not only to his end customer but everyone on the team here at Handyman Matters."

The Craftsman of the Year was given to Oleg Malamura by Ram Randolph on February 6, 2010 at the 2010 National Franchise Convention held in Jacksonville, FL.

Pete Lisoskie, owner of the local Handyman Matters describes the environment created for Oleg to thrive; "We have developed a local customer service program called The Extra Mile. What we strive for is not just good customer service but legendary customer service. All of our Craftsman, like Oleg, look for ways to leave a positive and lasting impression upon the customer – in both quality of work and human connection."

Handyman Matters in King County/Snohomish began its operation in January 2005.

About Handyman Matters

Lakewood, Colorado-based Handyman Matters is a nationally recognized franchise concept that serves the repair, restoration and maintenance needs of both residential and business customers. Handyman Matters specializes in small- to medium-size jobs covering a wide range of "around-the-house" handyman tasks, repairs, installations, remodeling, and maintenance found on everyone's to-do lists. Handyman Matters has taken the traditional handyman business and created a tech-savvy handyman service that offers one-stop shopping for both consumers and businesses while providing a pricing model in which customers only pay for the time spent on their project. Handyman Matters has 120 franchisees in the U.S., Canada and Ireland. Eleven franchisees were added in 2009 and Handyman Matters expects to reach 200 franchises by the end of 2011.



comments powered by Disqus

Franchise News Room »

News By Industry »

Featured Opportunities

Hungry Howie's Pizza
Hungry Howie's is currently EXPANDING! Top Markets are available for single or multiple unit development. Get the EDGE over the competition with...
Dental Fix
Dental Fix franchise owners repair dental handpieces (drills) and equipment on-site. We are revolutionizing the dental service industry by delivering...
Quaker Steak & Lube®
Founded in 1974 in Sharon, PA, the award-winning casual dining restaurant chain has expanded over 55 locations throughout the United States and Canada
Fantastic Sams
Fantastic SamsĀ® is one of the most recognized brands in the hair care industry with nearly 1,200 full-service salons in North America and 40 years...
IceBorn Water and Ice Vending
IceBorn was developed to be the premier consumer water and ice vending brand.
Share This Page

Subscribe to Franchising.com Express

A Franchise Update Media Production
Franchise Update Media
P.O. Box 20547
San Jose, CA 95160
PH. (408) 402-5681
In Loving Memory Of Timothy Gardner (1987-2014)

Copyright © 2001 - 2018.
All Rights Reserved.