OMAHA & LA VISTA, Neb.--(BUSINESS WIRE)--Embassy Suites Omaha – La Vista / Hotel & Conference Center has just been named the #1 rated Embassy Suites in the world. The 257-suite hotel secured the "Connie" Award for being the top performing property among the 2009 Embassy Suites Hotels brand set of more than 200 upscale, all-suite hotels throughout the United States, Canada, Latin America and the Caribbean.
Located at 12560 Westport Parkway, the contemporary hotel is owned by living hotel legend Mr. John Q. Hammons and managed by Springfield, Mo.-based John Q. Hammons Hotels & Resorts, the nation's leading independent builder, developer, owner and manager of upscale, full-service hotels, resorts and suites (www.jqhhotels.com). The hotel debuted in July 2008 and is part of the largest hotel and meeting complex in Nebraska, which also features the 100,000-gross-square-foot La Vista Conference Center and the 246-room Courtyard Omaha – La Vista, all John Q. Hammons' properties.
"Our dedicated team of hotel associates regularly look to Mr. Hammons' legendary example of honesty, integrity and service leadership to consistently deliver on an exceptional guest experience," said Tony Moody, general manager of the Embassy Suites Omaha – La Vista / Hotel & Conference Center. "Mr. Hammons' high standards have served as a compass for all whom have been associated with the hotel since he announced his grand vision for the extensive hotel and convention center complex."
The Embassy Suites Omaha – La Vista's #1 rating is based on quality assurance audits measuring cleanliness, condition and brand standards, as well as customer scores rating staff service and the quality of the hotel's physical accommodations. The hotel will be honored with a "Connie" trophy, named for Hilton Hotels' founder Conrad Hilton; a monetary prize; and recognition during an upcoming on-property ceremony.
"Before we broke ground on the La Vista project, I recognized the development's incredible potential as an anchor in the community. Tony and his team are excellent examples of how to bring success to a project through unwavering commitment to quality and collaboration," said Mr. Hammons, founder, chairman and chief executive officer of John Q. Hammons Hotels & Resorts.
John Crnokrak, frequent guest of the Embassy Suites Omaha – La Vista, also recognized the unparalleled teamwork of Moody and his team. "I've stayed at the Embassy Suites Omaha – La Vista about a dozen times and always am impressed by how the staff is so well-trained and passionate about their jobs, effectively working together to exceed guest expectations," said Crnokrak, author of leadership and teambuilding books and retired executive, customer service industry. "The key is exemplary leadership. General Manager Tony Moody leads by example. He calls me by name when he sees me, as does his staff."
Crnokrak continued, "I've been a Hilton Honors member for many years and stayed at Europe's supreme five-star hotels. I know superior guest service. The Embassy Suites Omaha – La Vista is truly one of the best hotel experiences I've had."
With convenient access to I-80, the Embassy Suites Omaha – La Vista / Hotel & Conference Center is located in the heart of Sarpy County's new 250-acre Southport business development adjacent to Cabela's Retail Superstore. The La Vista Complex is 20 minutes from Omaha's Eppley Airport, 40 minutes from Lincoln, and a short drive to Offutt Air Force Base, as well as to Creighton University and the University of Nebraska at Omaha, comprising a combined student population of nearly 20,000. La Vista has become one of the fastest growing cities in Nebraska, attracting large companies such as Claas of America, Oriental Trading Company, PayPal, Securities America, Streck Laboratories, and Yahoo!*.
The Embassy Suites Omaha – La Vista / Hotel & Conference Center is beautifully decorated to make guests feel at home. Each of the 257 spacious, two-room guest suites features a private bedroom with the Embassy Essentials® Bedding Collection, as well as a living room, and is equipped with two 27" televisions, refrigerator, wet bar, microwave oven, coffee maker, two telephones with voicemail, high-speed Internet access, work desk and in-room safe boxes. The suite bathroom features a beautiful granite vanity and a tub with shower, while the bath is appointed with plush white towels, exclusive Bloom® Energy™ bath and body products and a rounded shower rod for extra space and comfort. Guests start each day with a complimentary, cooked-to-order breakfast, and they enjoy a nightly Manager's Reception® with complimentary beverages. Other features include Caffeina's Internet Café, a relaxing atrium lounge, full-service restaurant, 24-hour room service, and spacious meeting and conference facilities with hotel staff dedicated to each group's specialized needs. Site amenities include a fitness center, indoor pool and sundeck.
According to David Scott, director of sales, Embassy Suites Omaha – La Vista, hotel management regularly listens to guest feedback and takes action accordingly. "Based on guest input, we're currently implementing additional technology enhancements to support demand of the diverse conferences of the La Vista Complex," Scott said. "We appreciate the open communication we have with guests, whether that means a guest talking with the manager on duty or leveraging the tools Embassy Suites has in place for securing daily feedback."
For more information, to make reservations at the Embassy Suites Omaha – La Vista , or to book a group function at the La Vista Conference Center, call (402) 331-7400, contact your travel agent. The hotel also can be booked under the following GDS codes: Amadeus OMA402, Galileo/Apollo 31096, Sabre 19969, and Worldspan 19969.
Founded in 1984, Embassy Suites Hotels defines the upscale, all-suite segment and today has 205 hotels, with an additional 45 in the pipeline. With spacious two-room suites, engaging team members and an inviting atrium environment, guests are allowed to put their feet up and feel right at home. To learn more, visit www.embassysuites.com.
Springfield, Mo.-based John Q. Hammons Hotels & Resorts is the nation's leading independent builder, developer, owner and manager of upscale, full-service hotels, resorts and suites, including: Embassy Suites Hotels, Renaissance, Marriott, Radisson, Residence Inn, Homewood Suites by Hilton, Holiday Inn and Courtyard by Marriott brands. With approximately 80 hotels strategically located near demand generators, such as state capitals, universities, airports, corporate headquarters or office parks in secondary and tertiary markets, John Q. Hammons Hotels & Resorts' properties are dominant in their markets. Over the course of his impressive 52-year career in the hotel business, Mr. John Q. Hammons has developed 210 hotels.
Editor's Notes: *Source: city of La Vista/Chamber Web sites; photos of the hotel are available on request.