LANSING, Mich. // PRNewswire // -- TWO MEN AND A TRUCK®, the largest franchised moving company in North America, recognizes its top performing franchises by announcing this year's "Achievements in Excellence" (AIE) winners. AIE awards are based on a point system that measures overall customer satisfaction, referral rates, grass roots efforts, charity contributions, customer service as well as safety among the Company's more than 200 franchise locations.
The Grand Rapids South, Mich. franchise is TWO MEN AND A TRUCK's top overall performer across all metrics; Little Rock, Ark. has been recognized as the top overall in customer service and the St. Louis, Mo. Franchise has been awarded with the humanitarian of the year designation with more than $200,000 (982 hours) of donated moving services to community non-profit organizations during the past 12 months.
"These franchisees represent the top five percent of our company," said Brig Sorber, president and CEO of TWO MEN AND A TRUCK. "To be counted among this elite group, franchisees must go to work each day willing to put in a little more than everyone else. These teams inspire everyone around them – including me."
TWO MEN AND A TRUCK is a 100 percent franchise-owned moving company providing local and long distance moves for business and residential customers. The company has been recognized in the past by J.D. Power and Associates as "Highest in Customer Satisfaction with Full Service Moving Companies;" most recently in 2008.
In addition to these top honors, the Company also recognizes the top 14 overall performers with annual AIE awards.
TWO MEN AND A TRUCK® is the largest franchised moving company in North America. It includes 200 locations and approximately 1,300 trucks. Each location is independently owned and operated and sells boxes and packing supplies. Locations complete both home and business moves as well as packing and unpacking services. The company was recently ranked "Highest in Customer Satisfaction with Full Service Moving Companies" by J.D. Power and Associates for 2008. This is the second year in a row TWO MEN AND A TRUCK® received a customer satisfaction award for moving services.
SOURCE TWO MEN AND A TRUCK