May 06, 2010 // Franchising.com // NEW YORK – CMIT Solutions of Manhattan, Grand Central has won the national organization's Franchise of the Year Award for its outstanding achievements during the past year. Owner Evan Stein received the award at the recent CMIT Solutions convention in Memphis, Tenn. The award recognizes franchise owners and their businesses based on sales, performance and leadership within the franchise system. Stein successfully directed his CMIT Solutions business to excel in each of these areas throughout the past 12 months.
"I am a driven entrepreneur who understands that working hard pays off, but I know I can't do it all alone. With the support of my talented employees, the CMIT Solutions home office and the talented collection of franchisees in our system, I have achieved wonderful levels of success with my business," said Stein, who formerly was an independent IT consultant for four years before converting his business to a CMIT Solutions franchise in 2007. "I am thrilled to be recognized for my hard work, yet I know there is more to accomplish. I look forward to continuing to provide my current and future clients with unmatched IT support."
Evidencing the strength of the business Stein has built and the reputation it holds with local small businesses, CMIT Solutions of Manhattan, Grand Central's Net Promoter Score, a widely accepted metric for tracking customer loyalty, has grown to 71 percent. This mark significantly outpaces nationally recognized brands such as State Farm, Trader Joe's, GEICO, Jet Blue, Verizon, Google, Costco and eBay.
Plus, during the 2009 calendar year, Stein grew his business 158 percent compared to the prior year. Stein's accomplishments and leadership within the CMIT Solutions franchise system led to him serving on the company's Franchise Advisory Council. He is also a co-chair of the company's Pacesetters Club, a collection of the company's top performing franchisees who collaborate on best practices to share with the entire organization.
"Evan is a selfless contributor to the CMIT Solutions family of franchise owners. We are thrilled to recognize an owner who is thriving because of his commitment to our business," said Jeff Connally, CEO and President of CMIT Solutions. "He has raised the bar for others to measure up to moving forward."
Confirming his tremendous success, Stein's office ranked among the top five CMIT Solutions businesses for sales of the company's primary IT offering, CMIT Marathon, a flat-rate, ongoing, preventative maintenance solution which keeps businesses running with services such as network and server monitoring.
Stein's office covers Manhattan and New York City's surrounding boroughs, providing reliable technology solutions to small businesses. CMIT Solutions enables company leadership and hard working employees to focus on their top priorities—building and maintaining a successful organization. CMIT Solutions' managed-services platforms, CMIT Marathon, CMIT Guardian, CMIT Anti-Spam and CMIT Service Center have been designed to provide small businesses with unlimited IT support and protection from unforeseen disruptions at an affordable monthly flat-fee that could result in annual savings of 30-50 percent. Additionally, the company offers quick and reliable resolutions to unforeseen technology issues.
CMIT Solutions (CMIT) is a leading provider of information technology (IT) professional services and products to small businesses, and is uniquely capable of supporting them anywhere, coast to coast in the U.S. By focusing on developing and maintaining local, trust-based relationships with its customers, CMIT is able to meet all of their IT needs.