DENVER--(BUSINESS WIRE)-- Quiznos, pioneer of the toasted sandwich and one of the nation's premier restaurant chains for subs, salads and soups, today announced the appointment of Greg MacDonald as CEO of Quiznos worldwide. MacDonald succeeds former CEO and Quiznos founder, Rick Schaden, who will remain involved with the company as chairman of the board as he pursues new entrepreneurial and philanthropic endeavors.
"Quiznos is a great brand with excellent operators and a loyal customer following, and I am pleased to continue in the Quiznos tradition of outstanding 'only-at-Quiznos' taste, quality and service"
MacDonald brings more than 12 years' experience at Quiznos to the role of CEO, including his most recent position as the company's president. MacDonald began his career with Quiznos in 1998, holding senior positions in both development and marketing before being named president of Quiznos Canada in 2005 and president of Quiznos worldwide in 2009.
"Greg brings unparalleled brand and industry knowledge to this role as well as a targeted focus on company success through exemplary operations," said Schaden. "Greg has the support of Quiznos' board, shareholders and franchise owners. We are confident in his ability to execute a sound strategy for even greater company success."
As president of Quiznos, MacDonald's primary objective has been to elevate the guest experience through stellar restaurant-level operations. Under MacDonald's leadership, since the beginning of 2010, Quiznos has experienced an uptrend in average unit volumes and customer experience measurements.
MacDonald was the driving force behind The New Quiznos (TNQ) – a comprehensive guest experience remodel and in-store refresh. The company recertified all managers and more than 80 percent of stores have incorporated TNQ into their locations, setting a new standard for store operations.
Further, MacDonald realigned the company's development strategy for a stronger focus on exceptional operators with proven experience. He led the charge to reintroduce a company store division to the chain, recruiting general managers with prior industry experience to operate the company's corporate-owned locations, 70 of which have opened within the last six months.
"Quiznos is a great brand with excellent operators and a loyal customer following, and I am pleased to continue in the Quiznos tradition of outstanding 'only-at-Quiznos' taste, quality and service," said MacDonald. "Our senior management team is freshly dedicated to driving even greater company success through operations, an elevated guest experience and innovative new products. In the coming weeks, we look forward to sharing 2011 plans to benefit Quiznos moving forward."
Now in its 30th year, Denver-based Quiznos is a national chain designed for today's busy consumers who are looking for a tasty, freshly prepared alternative to traditional fast-food restaurants. Using premium ingredients, Quiznos nearly 4,000 restaurants offer creative, chef-inspired recipes for sandwiches, soups and salads.
CNN Money ranked toasty sub pioneer Quiznos as the No. 2 most popular franchise of the past decade in 2010. In 2009, Quiznos Toasty Torpedoes® earned a spot as one of the top 10 new product introductions from the Most Memorable New Product Launch Survey. Also in 2009, QSR Magazine ranked Quiznos No. 19 overall in its Top 50 Chains in system-wide sales. In October 2007, Quiznos was recognized for leading the QSR industry in wait time performance by the Mystery Shopping Providers Association's (MSPA) 2007 Wait Time Study. In May 2007, Zagat's consumer surveys listed Quiznos in the top 5 for Top Food, Top Facilities, Top Service and Top Overall, ahead of its direct competitors. For further information, please visit www.quiznos.com.