PODS Jacksonville recognized as ″best of the best″ for customer satisfaction
Local moving and storage truck drivers honored for high customer service ranking
October 04, 2011 // Franchising.com // (JACKSONVILLE, Fla.) – PODS Jacksonville was recently honored by the franchise's corporate headquarters for their high marks in customer satisfaction. Using a customer feedback survey to rank truck drivers in 48 U.S. states, PODS Enterprises Inc. listed PODS Jacksonville amongst the corporation's top tier of high performing franchise operations.
"Every PODS operation focuses on customer service so it's especially satisfying to be recognized," said Bob Eales, owner of PODS Jacksonville. "Our drivers are the very best in the business and always go above and beyond to make a customer's move as stress-free as possible."
The HR and training departments at PODS Enterprises, Inc., headquartered in Clearwater, Fla., plan to interview the top-ranked drivers and incorporate their customer service techniques to develop a training program for drivers across the country.
About PODS Jacksonville
Since 2000, PODS Jacksonville manager, Bill Eales, has been serving the moving and storage needs of the greater Jacksonville area. PODS Jacksonville's 52,000 sq. ft. climate-controlled storage center is located at 8498 Mallory Road.
Founded in 1998, PODS Enterprises, Inc. currently provides moving and storage services to more than 250 million consumers in 48 U.S. states, Canada, Australia and the United Kingdom through its company-owned and independent franchise network. To date, the PODS network has completed more than 320,000 long-distance relocations, exceeded 1.7 million deliveries and has more than 143,000 PODS® containers in service.
PODS® secure containers are constructed of a steel frame and are available in three sizes: approximately 7-by-7-by-8 feet, 12-by-8-by-8 feet and 16-by-8-by-8 feet. The 12-foot and 16-foot containers have been tested to withstand winds of more than 110-mph when partially loaded. For more information or to schedule service, visit PODS.com, call 800-776-7637 or contact PODS Jacksonville directly at: 904-378-8485.