October 24, 2011 // Franchising.com // OVERLAND PARK, KS - This spring and summer, seven of the country’s top independent collision centers around the country have joined the CARSTAR Nation to provide their customers and community members even better service and support.
CARSTAR Auto Body Repair Experts are North America's largest group of auto body repair experts with some 400 stores in the United States and Canada - and growing. As a member of CARSTAR, these new franchisees will offer a new array of services and products for collision repair, including the latest in repair technology, rental vehicles, national warranties on repairs, and turnkey service for their customers.
As part of CARSTAR's commitment to customer service, it will take care of the entire process of repairing the car for the car owner, from getting the vehicle towed to the facility to coordinating with the insurance company to restoring it to pre-accident condition.
The new CARSTAR franchisees will benefit from the CARSTAR Management Systems, which provide resources to improve key business metrics such as cycle time, participation in CARSTAR’s 17 corporately managed DRP programs, and improved purchasing power from 44 corporately managed purchasing programs.
The seven newest members of the CARSTAR Nation include:
"We are extremely pleased to welcome these new members to the CARSTAR Nation," said David Byers, Chief Executive Officer of CARSTAR. "They all run great businesses and have strong histories of quality customer service. We're looking forward to building their business together, helping local car owners get back on the road with fast, reliable collision repairs, and giving back to the community at the same time."
CARSTAR Auto Body Repair Experts is the largest group of branded collision repair facilities in North America with over 400 locally owned and operated locations in 31 states and 10 Canadian provinces. CARSTAR is committed to providing consistent quality services to our customers and insurance partners and has repaired more than 2.5 million vehicles since it was founded in 1989. Our technicians and front office staff receive ongoing training to ensure they are qualified to work on any vehicle. Customer satisfaction is our number one priority as we consistently lead the industry in customer satisfaction ratings.