December 16, 2011 // Franchising.com // Palm Springs, Calif. - Hundreds of individual American Leak Detection owners gathered from across the globe in November for the annual company-wide convention hosted by corporate staff in Indian Wells Calif. The four day event incorporated an Awards Night Gala, training sessions, hands-on workshops and a sold-out floor trade show.
Canadian Leak Detection of Ontario Owners Paul and Evelyn Gavel were awarded the most prestigious honor, Franchisee of the Year. More than 140 offices in eight countries are considered for this award annually. It recognizes exemplary and model performance in customer service, increased revenue, franchise system participation and community service.
This was the first year a Canadian office was awarded Franchisee of the Year. For the fourth consecutive year, they were also named Outstanding Regional Performers in the Northeast Region. The Gavels, who reside in Frankford, Ontario, have owned their Canadian Leak Detection office since 1996. Their leak detection technicians service Toronto, Northern and Eastern Ontario.
“American Leak Detection franchisees are the best of the best,” says Bill Palmer, company president. “It’s always a pleasure to honor them with the recognition they so richly deserve. We’re proud of all of our franchisees and this year’s award winners clearly rose to the top of their game.”
Members of the American Leak Detection corporate staff convene each fall to determine which team members will be recognized for their outstanding achievements for the previous year in categories including Entrepreneur of the Year, Technician and Office Personnel of the Year and Quality Customer Service Awards.
American Leak Detection was founded in 1974 and is headquartered in Palm Springs, Calif. ALD is the world leader in accurate, non-destructive detection of hidden water, sewer and gas leaks in residential, commercial and municipal buildings. With 140 individually owned franchises in eight countries, technicians have detected more than 5 million leaks, saving customers billions of dollars in costly repairs. The corporation is dedicated to water conservation, resource protection and providing eco-friendly services. For more information visit http://www.americanleakdetection.com