February 17, 2012 // Franchising.com // Las Vegas- The Franchise Business Review once again named ActionCOACH one of the top franchises in the world, ranking the company number 48 out of 300 franchise systems in its Franchise Satisfaction Awards. The list is compiled through a survey of franchisees and is a strong indicator of the comfort franchisees feel being part of a franchise system.
ActionCOACH has consistently been one of the top ranked franchisors on the list over the better part of the last decade, which is a clear indication of the happiness of the company’s franchisees.
"Earning a spot on this list is very important because it is not based on numerical values but people's emotions about our franchise," CEO of ActionCOACH USA & Canada, Jodie Shaw said.
For an international franchisor like ActionCOACH, there are many pitfalls that can come into play, but thanks to the company’s systems and strong leadership, ActionCOACH has been able to grow while helping small businesses recover from the stagnant economy in many countries around the world.
"We are a large format franchise, and for franchisors like us it can be increasingly difficult to keep franchisees satisfied with the brand just because of sheer volume. Add to this the fact we operate in 39 countries and keeping our franchisees happy can be harder than a smaller single country franchise that operates in one country of just a handful,” she said. “Being named one of the Top 50 franchises in terms of satisfaction is a real indicator of how well we are doing in keeping our franchisees enrolled and inspired with our company."
Of course, many factors go into franchise satisfaction and Shaw knows that it takes all of those factors, along with communication, to ensure franchisee satisfaction allows the company to grow.
“Our franchisees earned record profits in 2011 and so did our clients,” Shaw said. “We are the only business coaching franchise to issue an Item 19 Earnings Claim and to offer a 17 week guarantee on our coaching. Our American coaches earned an average of more than $240,000 last year and a two year study revealed our clients get a return of $10.80 in net profit for every dollar they invest with an ActionCOACH. There is no doubt all of those factors played a part in our ranking this year.”
ActionCOACH was founded by Brad Sugars in 1993. Since its inception, ActionCOACH has been the resource business owners turn to when they want to build the business they’ve always dreamed of. To learn more visit: http://www.actioncoach.com/ or http://www.actioncoachfranchise.com/