U.S. Employee Recognized As Carlson Rezidor Hotel Group 2011 Global Employee Of The Year

February 22, 2012 // Franchising.com // MINNEAPOLIS and STONE MOUNTAIN, Ga. – Carlson Rezidor Hotel Group, one of the world’s largest and most dynamic hotel groups, today announced that Kareem Cole, a guest services agent at the Country Inn & Suites By Carlson Stone Mountain, Ga. was selected as Carlson Rezidor Hotel Group’s 2011 Global Employee of the Year from more than 80,000 employees. The announcement was made at the company’s global hotel business conference last week in Nassau, Bahamas.

Cole was recognized for his outstanding guest service performance that is synonymous with the Country Inns & Suites Be Our Guest employee service training program. His selection topped nominations across the group’s global portfolio, including the Americas, Europe, Middle East and Africa and Asia Pacific.

“It just goes to show you that hard work and perseverance pay off in the end. At the end of the day, all we want to provide is the best customer service, nothing less, nothing short of that,” said Kareem Cole, the award recipient and guest services agent, Country Inn & Suites By Carlson Stone Mountain.

“The consistent theme surrounding Kareem from both our guests’ and associates’ feedback is that he is a genuine person that cares for everyone that meets or works with him at this hotel,” said Kataki Patel, general manager, Country Inn & Suites Stone Mountain. “Everything he does is with our guests and fellow team members in mind. He is just a great employee that loves taking care of people.”

“I am proud to award Kareem with this global distinction,” said Thorsten Kirschke, president, Americas. “His enthusiasm and passion for excellence exemplifies what this award and this wonderful industry are all about.”

About Carlson Rezidor Hotel Group

Carlson Rezidor Hotel Group – born in early 2012 – is one of the world’s largest and most dynamic hotel groups. The portfolio of the Carlson Rezidor Hotel Group includes more than 1,300 hotels, a global footprint spanning 81 countries and territories, a powerful set of global brands (Radisson Blu, Radisson®, Park Plaza®, Park Inn by Radisson, Country Inns & Suites By CarlsonSM and Hotel Missoni). In most of the group’s hotels, guests can benefit from the loyalty program Club CarlsonSM, one of the most rewarding loyalty programs in the world. Carlson Rezidor Hotel Group and its brands employ more than 80,000 people.

Carlson Rezidor Hotel Group is headquartered in Minneapolis, Minn., and Brussels, Belgium.



Joan Cronson|Ben Gardeen
Carlson Rezidor Hotel Group
+1 (763) 212-1418|+1 (763) 212-8129

Christiane Reiter|Renu Snehi
Carlson Rezidor Hotel Group
+32 2 702 9222|+32 2 702 9241


Share this Story:


comments powered by Disqus

Franchise News Room »

News By Industry »

Featured Opportunities

Minuteman Press International
Minuteman Press is the world's largest & number 1 rated printing & marketing franchise. Our business model features multiple revenue streams,...
SiempreTax+ is a low-investment tax franchise opportunity. SiempreTax+ specializes in tax return preparation for individuals and small businesses in...
Sbarro, LLC
An award-winning franchise company, Sbarro is known for selling XL NY pizza by the slice with dough made in-house daily & 100% Whole Milk...
Customers vote Fuddruckers the "Best Burger in Town" in more cities than any other national hamburger chain - by far! No other chain even...
Blue Coast Burrito
Bring a healthy alternative to traditional fast food to your location with Blue Coast Burrito. Blue Coast is an ideal fit for experienced operators...

Subscribe to Franchising.com Express

A Franchise Update Media Production
Franchise Update Media | P.O. Box 20547 // San Jose, CA 95160 // PH. (408) 402-5681
Copyright © 2001 - 2017. All Rights Reserved.

In Loving Memory Of Timothy Gardner (1987-2014)