Gilbert, AZ (PRWEB) May 23, 2012 - SYNERGY HomeCare today announced the completion of a comprehensive national client satisfaction benchmarking research project with Home Care Pulse. SYNERGY HomeCare is now officially a Home Care Pulse certified quality home care provider.
“Home Care Pulse certification reinforces SYNERGY HomeCare’s commitment to provide the highest level of quality care," says Dallas Bennewitz, Vice President of Marketing for SYNERGY HomeCare. “Our clients now have additional proof of our dedication to provide compassionate high quality care and we are proud to have earned Home Care Pulse certification.”
More than one thousand surveys were completed over three months for SYNERGY HomeCare agencies. The company will continue these evaluations throughout the year to ensure ongoing home care excellence.
Home Care Pulse’s certification program measures key satisfaction aspects of in-home care delivery. Home Care Pulse believes that certifying agencies can both educate and help families to make better care decisions for their aging loved ones.
“We know that sometimes it is difficult for families to make care decisions when they don’t have specific experience with an agency. It was our goal to provide families with the ability to make informed decisions, have tangible ways to measure quality, and help them find a comfort level when choosing home care for their loved one,” commented Aaron Marcum, founder of Home Care Pulse.
“We want to congratulate SYNERGY HomeCare for becoming a Home Care Pulse Certified home care network and commend their commitment to placing high priority on client satisfaction,” concluded Marcum.
SYNERGY HomeCare, a national franchise of home care, was founded in 2000 in Gilbert, Ariz. Synergy HomeCare now has more than 135 franchises in 37 states. For additional information, please visit http://www.synergyhomecare.com.
Home Care Pulse was launched in 2008 and is a company specializing in measuring and benchmarking client and employee satisfaction for private duty home care agencies. Recently Home Care Pulse conducted the largest study ever performed on behalf of the private duty industry. Home Care Pulse helps agencies promote and drive business, improve service quality and increase employee loyalty. Visit http://www.homecarepulse.com for more information.
SYNERGY HomeCare Franchising, LLC