Melaka, Malaysia, June 09, 2012 - (PR.com) - The awards winning hotel, Holiday Inn Melaka today announced that it has received a Tripadvisor® Certificate of Excellence award. The accolade, which honors hospitality excellence, is given only to establishments that have consistently achieved outstanding travelers reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Only approximately 10 percent of accommodations listed on TripAdvisor receive this prestigious award.
To qualify for the Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as per reviews by travelers on TripAdvisor. Additional criteria include the volume of reviews received within the last 12 months.
“Holiday Inn Melaka is pleased to receive a TripAdvisor Certificate of Excellence,” said Alvin Jaiyaseelan, General Manager of Holiday Inn Melaka. “We strive to offer our customers a memorable experience, and this accolade is evidence that our hard work is translating into positive travelers reviews on the world’s largest travel review site.”
“TripAdvisor is pleased to honor exceptional businesses for consistent excellence, as reviewed by travelers on the site,” said Christine Petersen, president of TripAdvisor for Business. “The Certificate of Excellence award gives highly rated establishments around the world the recognition they deserve. From exceptional accommodations in Beijing to remarkable restaurants in Boston, we want to applaud these businesses for offering TripAdvisor travelers a great customer experience.”
The $1 billion relaunch of the Holiday Inn brand family (comprising Holiday Inn Hotels and Resorts, Holiday Inn Express and Express by Holiday Inn) will bring improved consistency and service levels, as well as a more contemporary brand image and identity, to over 3,200 hotels worldwide. The global relaunch was announced in October 2007 and is expected to be completed by the end of 2010. As part of this process all Express by Holiday Inn hotels will become Holiday Inn Express properties to create global consistency. In the interim period as the hotels implement the relaunch both the existing and new Holiday Inn brand family identities will be used, as seen above. To find out more about the relaunch, click here to read the news release on our corporate website, or visit the site at www.ihg.com/corporate.
InterContinental Hotels Group (IHG) [LON:IHG, NYSE:IHG (ADRs)] is the world's largest hotel group by number of rooms. IHG franchises, leases, manages or owns, through various subsidiaries, over 4,500 hotels and more than 650,000 guest rooms in 100 countries and territories around the world. The Group owns a portfolio of well recognised and respected hotel brands including InterContinental® Hotels & Resorts, Hotel Indigo®, Crowne Plaza® Hotels & Resorts, Holiday Inn® Hotels and Resorts, Holiday Inn Express®, Staybridge Suites® and Candlewood Suites® and also manages the world's largest hotel loyalty programme, Priority Club® Rewards with 52 million members worldwide.
IHG has over 1,200 hotels in its development pipeline, which we expect to create 160,000 jobs worldwide over the next few years.
InterContinental Hotels Group PLC is the Group's holding company and is incorporated in Great Britain and registered in England and Wales.
IHG offers information and online reservations for all its hotel brands at http://www.ihg.com/ and information for the Priority Club Rewards programme at http://www.priorityclub.com/. For the latest news from IHG, visit our online Press Office at www.ihg.com/media