October 04, 2012 // Franchising.com // Spartanburg, South Carolina - ServiceMaster Clean awarded its highest honor, the Marion E. Wade Master Award of Honor, to Bill and Shelia Sowers, owners of ServiceMaster of Spartanburg, at its International Convention recently held in Anaheim, CA. The award is named after Marion E. Wade, the founder of ServiceMaster.
“It is an honor to earn this distinction,” said Bill Sowers. “But honestly, we owe our success to the people that work for us and to our loyal customers. All this is measured against ServiceMaster’s corporate objectives – which we strongly adhere to – To honor God in all we do, to help people develop, to excel with our customers and to grow profitably.” Shelia added, “By simply treating our customer’s right and surrounding ourselves with quality people, we find that they will have confidence that the job was done correctly, and more importantly, they can trust us.”
The Sowers have both spent much of their professional careers as part of the ServiceMaster family. Sheila has been with ServiceMaster for 19 years after purchasing the business from one of the original ServiceMaster franchise owners in the nation, and Bill joined her 8 years later. They are active volunteers in the community and enjoy spending their free time with their four children and one grandchild.
“Bill and Shelia are truly testaments to what hard work will bring you,” said Tom Coba, president, ServiceMaster Clean. “Going on nearly 20 years in this business is no small feat, but they are dedicated to doing what’s right – every time – for the customers they serve, and that is precisely what makes them a model for all independent business owners.”
Prior to receiving the Marion E. Wade Master Award, the Sowers were presented the Achiever and Expert awards. Recipients of the Achiever Award must meet a variety of criteria in order to be nominated, including a minimum revenue amount, a minimum growth of 10 percent and a nomination by their Regional Business Development Manager. From these recipients, the top franchises are selected for the Expert award. The Expert recipients, who were honored at the convention, represent the top performing franchise owners from over 3,200 businesses worldwide. The Marion E. Wade Award of Honor is given annually to one top franchise owner in the Residential category.
With more than 4,000 franchised and licensed locations around the world, ServiceMaster Clean and ServiceMaster Recovery Management serve customers through a global network of franchises that provide a range of residential and commercial services including cleaning and restoration resulting from damage caused by water or fire, janitorial services, commercial carpet cleaning, hard surface floor care, and residential carpet and upholstery cleaning. ServiceMaster Clean is part of the Memphis-based ServiceMaster Company, one of the world’s largest residential and commercial service networks. The company’s brands include Terminix, TruGreen, American Home Shield, ServiceMaster Clean, Merry Maids, Furniture Medic and AmeriSpec. Visit our websites at www.servicemasterclean.com and www.srmcat.com for more information.
With a global network of more than 6,900 company-owned, franchised and licensed locations, Memphis-based ServiceMaster is one of the world's largest residential and commercial service networks. The company's high-profile brands are Terminix, TruGreen, American Home Shield, ServiceMaster Clean, Merry Maids, Furniture Medic and AmeriSpec. Through approximately 21,000 corporate associates and a franchise network that independently employs over 31,000 additional people, the ServiceMaster family of brands provided services and products to approximately 8.4 million customers during the last twelve months. Our market-leading brands provide a range of residential and commercial services including termite and pest control; lawn, tree and shrub care; home warranties and preventative maintenance contracts; furniture repair; home inspections; home cleaning; janitorial services; and disaster restoration. Go to www.servicemaster.com for more information about ServiceMaster or follow us at twitter.com/ServiceMaster or facebook.com/TheServiceMasterCo.