PHOENIX - November 19, 2012 - (BUSINESS WIRE) - Zounds Hearing, a Phoenix-based hearing aid company, has been awarded the “Lovin’ Life After 50” Reader’s Choice Award for 2012 in the category of Favorite Hearing Aid Store. The poll asked readers to nominate and vote for businesses who provide, “superior quality and service to the after-50 community.”
“We were really pleased to find out that we had been chosen favorite hearing center, since it was decided by Lovin’ Life’s readers,” said Sam Thomasson, Founder and CEO of the Phoenix-based company. “We love our customers and value each and every one of them. It is their individual stories that inspire our efforts to keep improving hearing technology.”
This award reflects not only the superior technology for which the company is famous, but was also won by its efforts to provide exemplary customer service. Zounds Hearing prides itself on the care customers receive after the sale is complete. Customers often stop by just to visit and enjoy a cup of coffee. They are also treated to free hearing tests and hearing aid adjustments, whenever needed.
It is the support of Zounds Hearing’s faithful customers that has fueled the company’s growth, making it the fastest growing hearing aid company in the U.S. In addition to 10 Valley locations, Zounds has two more Arizona stores, in Tucson and Yuma. Zounds is currently in 15 states, with additional locations opening at a fast pace (http://www.zoundshearing.com/customers/store-locator/). “Our expansion into new markets is good news to many of our customers who purchased their hearing aids in Arizona while wintering here, and have asked when they will be able to refer friends ‘back home’ to a local store,” stated Thomasson.
In addition to its corporate stores, Zounds began franchising earlier this year, which has also contributed to its explosive growth. “We had a number of requests from interested parties who enjoy working with Seniors and saw this as a great opportunity to own their own business. In addition to our 20 corporate stores, we now have 23 franchise locations under contract, and the number is growing every day. We know we have our customers to thank for this,” said Thomasson.
One of the fastest growing hearing aid companies, Zounds Hearing designs, manufactures and retails high-performance hearing aids for use with mild, moderate, severe and profound hearing impairments. Headquartered in Phoenix, Arizona, the company's technology enables breakthroughs in product, performance, selection and value. Zounds utilizes internally developed research and 58 exclusive patents. For more information, please visit http://www.ZoundsHearing.com.
Zounds Hearing, Inc.