November 27, 2012 // Franchising.com // MINNEAPOLIS - Great Clips is pleased to announce the promotion of Steve Hockett from Sr. Vice President of Operations to Executive Vice President, Chief Operations Officer.
In this role, Hockett will lead Great Clips’ growth initiatives on same salon sales and customer counts. He will also work closely on continuing the expansion of the Great Clips brand in existing markets and strengthening Great Clips’ geographic footprint across North America. In addition, he will provide executive leadership to the Operations, Business Services, Marketing, Communications, Facilities, and Information Technologies departments within the organization.
With nearly 20 years of experience in franchising, Hockett first worked with Great Clips from 1993 to 2002 before leaving to become president of FranChoice Inc., where he was responsible for day-to-day management and leadership for the largest franchise broker/candidate referral network. He then took the helm at Rapid Refill and led its growth from less than 40 units to more than 100, making the company the No. 2 franchise player in the ink and toner-replacement category.
Hockett returned to Great Clips in May 2008 as Vice President of Operations. He was promoted to Sr. Vice President of Operations in 2011, where he led both the Operations department and the Marketing and Communications department.
Great Clips, Inc. was established in 1982 in Minneapolis. Today, Great Clips has more than 3,200 salons throughout the United States and Canada, making it the world’s largest salon brand. Great Clips salons employ nearly 30,000 stylists who receive ongoing training to learn advanced skills and the latest trends. Make Great Cxlips your choice for value-priced, high-quality haircare for men, women and children. No appointments needed, and salons are open nights and weekends. And, it’s more convenient than ever with Great Clips’ Online Check-In. To check-in online, visit www.greatclips.com or download the app for Android and iPhone. For more information about Great Clips, Inc. or to find a location near you, visit www.greatclips.com.