Amidst Industry Consolidation, Rapid Refill Focuses On Customer Value With Speed and Expertise

February 21, 2013 // Franchising.com // EDINA, MN. – Rapid Refill, the nation’s second largest print supplies and service franchise system, has developed a suite of print solutions that are focused on customer value and convenience, capped by its Same-Day Business Delivery Service.

“As retail office giants Office Depot and OfficeMax announce they are entering into a merger to better compete in the big box space, we are reminded of the importance of individual relationships with our small and medium business customers,” says Rapid Refill President, Jason Block. “Locally owned Rapid Refill locations are able to be more responsive to customer needs where big box stores tend to be slower moving and not as cost efficient in the print supplies segment. We are there for our customers with a full service experience, including maintenance and repair, not just retailing.”

In this day and age, small businesses not only desire, but require, fast, convenient and cost effective solutions. Rapid Refill’s same-day business delivery service is the ultimate print products solution combining cost savings, expert print service and customer convenience. "

Beyond rapid fast delivery, locally owned Rapid Refill locations provide expert guidance to small businesses for new printer purchases that will deliver the best print experience for the customer’s needs and the lowest cost printing, as well as follow-on printer maintenance and repair.

Tampa, FL Rapid Refill franchisee, Bob Giest, adds “Our business is built on individual customer relationships. We are focused every day to make sure our customers have a great print experience, from the right printer, to the right supplies, at the right price, and do it all on their schedule, not ours.”

Block believes that Rapid Refill is poised for strong growth, even amid industry consolidation, “This industry has been significantly impacted by changing customer behaviors, new technologies and reduced economic activity, but that has pushed us to re-focus on our customers and to make sure that we are providing end to end solutions with the level of expertise businesses need. It has been difficult, but we are providing more value to our customers today than we were a few years ago.”

About Rapid Refill

Rapid Refill, a Minnesota-based company offering franchises since 2004, specializes in recycling and sales of Rapid Refill® brand inkjet cartridges and laser toner cartridges, printers, paper and other print supplies for all popular printer and copier brands like Hewlett-Packard (HP), Canon, Epson, Brother, Lexmark, Dell, Samsung, Sharp, Xerox, Oki and more. Noted for savings, service and sustainability, it serves both walk-in retail consumers and businesses with same-day delivery and other on-site services. Rapid Refill retail stores have a huge selection in stock, every day, so customers can buy off the shelf – no waiting for cartridges to be refilled! Using Rapid Refill brand cartridges saves customers money and keeps cartridges out of landfills – two significant advantages over buying new. Rapid Refill plans to be the number one source for print cartridges and services in every community. To learn more about Rapid Refill or to shop online visit www.RapidInkandToner.com. For franchise opportunities visit www.RapidRefillFranchise.com.

To find a Rapid Refill location near you, please visit the Store Locator.

About Rapid Refill of Tampa, FL

Bob Giest is a leader in the Tampa Bay business community. To learn more about Rapid Refill of Tampa, FL please visit RapidInkandToner.com/Tampa_FL.

SOURCE Rapid Refill

Media Contact:

Kristen Zenner
(952) 238-1000
kzenner@rapidrefill.com

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