EDINA, Minn. - March 14, 2013 /PRNewswire-iReach/ - Rapid Refill, the nation's second largest print supplies and service franchise system, has named Classy Llama Studios as their eCommerce Strategic Partner to advance their world class local customer service into the online channel. A critical component of Rapid Refill's multi-channel strategy, the new eCommerce site will be tightly integrated into new merchandising and store systems. Rapid Refill provides a suite of print solutions that are focused on customer value and convenience, capped by its Same-Day Business Delivery Service, the online sales channel will extend these offerings to a new group of customers.
"We're excited to partner with Classy Llama to bring a best in class online solution to market for our franchisees," said Jason Block , President of Rapid Refill. "Our franchisees are delivering world-class service to customers every day, both in-store and through direct business service. We want to bring that same level of service to the web. Our same day business delivery is simply the best offering in the marketplace and Classy Llama is going to help us bring it to life."
Rapid Refill selected Classy Llama because it enables the company to execute its digital commerce strategies with speed and agility. In addition, the developed cloud model solution provides operational efficiencies and better economics for Rapid Refill's complex environment that includes new and evolving product categories, a proliferation of customer data and intelligence, and an ever-increasing amount of content to help customers research and purchase products. With Classy Llama, Rapid Refill will be able to effectively manage multiple sites across geographies and channels for its franchise owners.
"Rapid Refill has all of the right components to be wildly successful in the online space: Great products, a great team, a large customer base, and an expansive and growing brick and mortar presence. We feel privileged to support their organization in delivering their unique value online as their eCommerce agency of account," said Kurt Theobald , CEO of Classy Llama.
Rapid Refill, a Minnesota-based company offering franchises since 2004, specializes in recycling and sales sales of Rapid Refill® brand inkjet cartridges, laser toner cartridges and other print supplies for all popular printer and copier brands like Hewlett-Packard (HP), Canon, Epson, Brother, Lexmark, Dell, Samsung, Sharp, Xerox, Oki and more. Beyond rapid fast delivery, locally owned Rapid Refill locations provide expert guidance to small businesses for new printer purchases that will deliver the best print experience for the customer's needs and the lowest cost printing, as well as follow-on printer maintenance and repair.
Noted for savings, service and sustainability, it serves both walk-in retail consumers and businesses with same-day delivery and other on-site services. Rapid Refill retail stores have a huge selection in stock, every day, so customers can buy off the shelf – no waiting for cartridges to be refilled! Using Rapid Refill brand cartridges saves customers money and keeps cartridges out of landfills – two significant advantages over buying new. Rapid Refill plans to be the number one source for print cartridges and services in every community. To learn more about Rapid Refill or to shop online visit www.RapidInkandToner.com. For franchise opportunities visit www.RapidRefillFranchise.com.
Classy Llama is a full-service eCommerce agency specializing in Magento-driven eCommerce success. As one of the longest-standing Magento Gold partners, we are exclusively focused on deep knowledge and expertise on the Magento platform. And as a full-service agency, we offer the rare opportunity to work with one agency for everything eCommerce.
We have deep experience in UX design, traffic generation, multi-store functionality, ERP integration, dropship integration, B2B functionality and presentation, multiple warehouse logistics planning and integration, automation, and much more. Our core eCommerce values are cohesion, unity, and data-driven focus. To learn more about Classy Llama Studios visit www.classyllama.com.
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SOURCE Rapid Refill