March 28, 2013 // Franchising.com // MCLEAN, VA – Homewood Suites by Hilton, the international brand of upscale, all-suite, residential-style hotels, announced its top performing properties in 2012, including Connie Award Winner Homewood Suites by Hilton Dallas/Allen, TX. More than 100 awards were presented to hotels and team members from the brand’s portfolio of 300-plus hotels in the U.S., Canada and Mexico during an awards dinner held in Orlando, FL.
The Connie Award, named after Hilton Worldwide’s founder Conrad Hilton, is awarded to the top hotel of the year based on three key components: quality assurance audits measuring cleanliness, condition and brand standards; customer satisfaction scores rating staff service; and the quality of the hotel’s physical accommodations. The winner of the award represents the highest scores in the brand system in all of these categories. The Homewood Suites by Hilton Dallas/Allen is overseen by General Manager Vlad Gritsman and Director of Sales Rebecca Rohwer.
Gritsman was also named General Manager of the Year, while Jesse Hines of Homewood Suites by Hilton Champaign/Urbana Campus, IL was named Director of Sales of the Year.
“Each hotel and team member that received recognition demonstrated tremendous commitment, exceeded Homewood’s brand standards and provided exceptional customer service, all while maintaining our brand’s Be at Home culture and values,” said Bill Duncan, global head, Homewood Suites by Hilton.
Homewood Suites honored hotels in a variety of categories from Food & Beverage Team of the Year to Top New Hotel Performance, as well as, Suitekeeping Team of the Year and Top New Hotel Performance. Other awards were also given in the areas of revenue management, customer relationship marketing, satisfaction and loyalty. For a full listing of 2012 Brand Award winners, please visit the Homewood Suites by Hilton Media Center.
Homewood Suites by Hilton is an upscale, all-suite, residential-style hotel with more than 300 hotels open in the United States, Mexico and Canada. Voted “Top Extended-Stay” hotel by J.D. Power and Associates, Homewood Suites by Hilton is the first choice for guests seeking comfortable, home-like accommodations when traveling for an extended stay. Beyond its spacious suites, which feature separate living and sleeping areas, and fully equipped kitchens with full sized refrigerators, additional value-driven amenities include: complimentary Internet, a daily full-hot breakfast, and healthy, delicious evening meals with drinks every Monday-Thursday. The brand is focused on guest satisfaction and stands behind each stay with its 100% Suite Assurance® guarantee. For more information, please visit www.homewoodsuites.com.
*Service of alcohol subject to state and local laws. Must be of legal drinking age.
Hilton Worldwide is a leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For 93 years, Hilton Worldwide has offered business and leisure travelers the finest in accommodations, service, amenities and value. The company is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Its brands are comprised of more than 3,900 hotels and timeshare properties, with 640,000 rooms in 91 countries and include Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Hilton Hotels & Resorts, DoubleTree by Hilton, Embassy Suites Hotels, Hilton Garden Inn, Hampton Hotels, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages the world-class guest reward program Hilton HHonors®. Visit www.hiltonworldwide.com for more information and connect with Hilton Worldwide at www.facebook.com/hiltonworldwide, www.twitter.com/hiltonworldwide, www.youtube.com/hiltonworldwide, www.flickr.com/hiltonworldwide and www.linkedin.com/company/hilton-worldwide.
SOURCE Homewood Suites by Hilton™
Jennifer Q. Hughes
Homewood Suites Brand Communications
+1 901 374 6518