CALGARY, ALBERTA - (Marketwired - April 26, 2013) - Good Earth Coffeehouse and Bakery, is pleased to announce the winner for their Favourite Barista contest.
Thomas K., from Alberta's Children's Hospital Good Earth has been chosen as Good Earth's top Barista out of hundreds of Baristas in the Good Earth network of coffeehouses.
The winner was chosen based on customer feedback. Thomas was selected based on both quantity of nominations and customer rationale, which highlighted his extraordinary customer service, thorough knowledge of drink preparation and ability to connect with the customer by making an amazing experience out of a simple order of coffee. Customer entries included these:
"Thomas makes every cup of coffee magical. He spends his time ensuring that the customer is satisfied with the ordered drink and that it was made perfectly. He truly makes every cup of coffee with love."
"I've never seen anyone care so much about doing a good job. It is hard to miss his attention to making every cup of coffee a wonderful experience. He brightened every day I spent staying with my son at the (Alberta) Children's hospital."
"As a nurse my morning coffee is a highlight of my morning and the fantastic service Thomas provides makes it an extra special experience."
"I honestly don't think I've ever seen anyone take more pride in their work. Thomas makes everyone feel special and taken care of."
"His recollection of people's drink orders is incredible especially considering he has a steady stream of hospital employees and visitors all day long. He takes such care and pride in his work, designing intricate details into the tops of lattes and other specialty drinks."
"People all over the hospital know Thomas for his great smile and just the way he makes eye contact with each person he gives the latte too. I feel noticed and it makes my day."
"That special touch of caring and pride in crafting a delicious coffee makes it apparent that Thomas goes above and beyond for each one of us! Working in the Children's Hospital is a unique environment. and I have been able to observe Thomas interact with the staff, families and the children. The significance o f the smile he brings to the faces of the children and the smile he shares with all of us cannot be overstated. We are very lucky to have Thomas!"
"Some Baristas make good coffees, some make great ones AND build a community while doing it. Our Barista Thomas has become famous for his fantastic coffees, his attention to detail, and his uncanny ability to remember what hundreds of regular customers drink."
A special presentation will be made to Thomas at the Good Earth Alberta Children's Hospital on Monday, April 29th at 10am.
Honourable Mentions went to the following four Baristas, who also received numerous accolades from their customers: Amy from Good Earth 11th Street in Calgary, Kimberly from Good Earth London Place West in Calgary, Eliza from Good Earth Rockyview Hospital in Calgary, and Lannette from Good Earth Scotia Place in Edmonton.
Good Earth thanks all customers who shared their stories about their favourite barista.
Good Earth is a network of specialty coffeehouses with 37 locations throughout Alberta, British Columbia and Saskatchewan. With a reputation for excellence, the company has long been known for its premium brewed coffee, espresso?based beverages and wholesome food. Good Earth has focused on creating a unique experience for customers through the combination of a distinctive coffeehouse environment, a passion for good food, and social and environmental responsibility. It continues to expand the café network through franchising while maintaining its unique position and brand in the coffeehouse industry. www.goodearthcafes.com.
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