IHG Receives Prestigious Industry Award by Pioneering in Service Standards
China Hotel Investment Conference (CHIC) awards IHG “International Hospitality Excellence Award 2013”
April 26, 2013 // Franchising.com // IHG (InterContinental Hotels Group), the world’s largest international hotel company, was again awarded the “International Hospitality Excellence Award 2013” at the China Hotel Investment Conference (CHIC). The award acknowledges IHG as an exceptional organisation that is committed to the advancement of the hospitality industry globally and to consistently delivering best practices and excellence in service standards in China.
CHIC, organised by leading global hotel consulting firm HVS, is one of the most influential annual hotel investment conferences in China. The CHIC Awards celebrate hotel development, best practices, industry talent and contributions to the growth of the industry in China. Senior industry executives across the region, together with the CHIC Advisory Board, comprising key members from the hospitality industry, and the Organising Committee, are involved in the nomination and selection process of the award’s recipients.
In 2012, IHG achieved excellent performance in Greater China. Operating profits in the region increased by 21%, driven by new hotel openings and RevPAR (Revenue per available room) growth of 5.4%, significantly outperforming the industry.
Brands under IHG also achieved several significant milestones in Greater China. The first upscale international hotel brand specifically designed for Chinese consumers, HUALUXE™ Hotels & Resorts, was successfully launched in China in 2012. With 15 management contracts signed today, the brand has gained recognition and appreciation among developers. Crowne Plaza Hotels & Resorts opened its 60th hotel in Greater China and has continued its leadership as the largest upscale international brand in the region. Holiday Inn Hotels & Resorts celebrated its 60th anniversary worldwide with the opening of its 60th Holiday Inn hotel in Greater China. As the No. 1 hotel brand and the most widely-recognised international hotel brand in China, Holiday Inn currently has 64 hotels opened and 37 more in the development pipeline in Greater China. IHG is currently the largest employer in China’s hotel industry with 60,000 employees and is committed to developing local talents by running “IHG Academy” in partnership with reputable academic institutions across China. As of today, 25 IHG academies have been set up in nearly 20 Chinese cities, producing over 5000 graduates to the industry every year.
“We are thrilled to earn the recognition of the industry and our guests by being honored with this award again, after receiving it in 2011,” said Keith Barr, Chief Executive Officer, IHG Greater China, “This year marks IHG’s 30th year of operation in China and this award is a celebration of our long-term commitment to the China market. It’s very gratifying to see our efforts are standing out in the industry. We will continuously deliver consistent and the best services to our guests across all brands in China.”
Present in the China market since 1984, IHG now has a current portfolio of more than 180 opened hotels under five brands in China - InterContinental Hotels & Resorts, Hotel Indigo, Crowne Plaza Hotels & Resorts, Holiday Inn Hotels & Resorts and Holiday Inn Express – and 160 hotels in the development pipeline across more than 90 cities in China.
About IHG (InterContinental Hotels Group)
IHG (InterContinental Hotels Group) [LON:IHG, NYSE:IHG (ADRs)] is a global organisation with nine hotel brands including InterContinental® Hotels & Resorts, Hotel Indigo®, Crowne Plaza® Hotels & Resorts, Holiday Inn® Hotels and Resorts, Holiday Inn Express®, Staybridge Suites®, Candlewood Suites®, EVEN™ Hotels and HUALUXE™ Hotels & Resorts. IHG also manages Priority Club® Rewards, the world’s first and largest hotel loyalty programme with over 71 million members worldwide.
IHG franchises, leases, manages or owns over 4,600 hotels and more than 675,000 guest rooms in nearly 100 countries and territories. With more than 1,000 hotels in its development pipeline, IHG expects to recruit around 90,000 people into additional roles across its estate over the next few years.
InterContinental Hotels Group PLC is the Group’s holding company and is incorporated in Great Britain and registered in England and Wales.
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