CAGUAS, Puerto Rico - Aug. 8, 2013 // PRNewswire // - Fuddruckers, home of the "World's Greatest Hamburgers", has announced the first recipient of its recently launched Certified Training Designation program. The Texas-born fast casual chain bestowed the honor to its Caguas, Puerto Rico location led by franchisee, Max Olivera, and VP of Operations, Carlos Alvarez, of Puerto Rico-based Caribbean Investment Group, Corp., which operates five restaurants throughout the island in addition to two other locations.
Supported by Fuddruckers' Puerto Rico-based Director of Training, Tammy Vega, and Fuddruckers' Corporate Director of Training, Mike Peay, the Caguas team invested approximately eight months to achieve this goal, which included a focus on general training, audits, testing and proficiencies.
The program was developed to increase staff retention while allowing franchisees and their affiliated restaurants to be more self-sufficient through maintenance of policy, procedures and standards. Not only will this position the businesses to save money, but also create a revenue stream for managers through a training bonus. In the case of Caguas, the management team will be dispatched to support upcoming Fuddruckers openings in the Dominican Republic, building cost efficiency for the franchisee.
According to Peter Tropoli, Chief Operating Officer, "We congratulate the Caguas team and our longtime franchisee, Caribbean Investment Group, Corp., on their passion for Fuddruckers and dedication to pursuing this designation. We are also grateful for our bilingual staff members, who were pivotal in making this such a smooth process for everyone involved. We look forward to welcoming other franchisee groups, who are currently working towards this elite status within Fuddruckers."
Since 1980, Fuddruckers has been obsessed with doing it better than anyone else and making the world happier, one great hamburger at a time. Grilled-to-order burgers feature always fresh and never frozen, 100% USDA premium-cut beef with no fillers or additives.
Luby's, Inc. operates restaurants under the brands Luby's Cafeteria, Fuddruckers and Cheeseburger in Paradise and provides food service management through its Luby's Culinary Services division. The company-operated restaurants include 93 Luby's cafeterias, 63 Fuddruckers restaurants, 23 Cheeseburger in Paradise full service restaurants and bars, two Koo KooRoo Chicken Bistros, and one Bob Luby's Seafood Grill. Its 93 Luby's cafeterias are located throughout Texas and other states. Its Fuddruckers restaurants include 63 company-operated locations and 116 franchises across the United States (including Puerto Rico), Canada, and Mexico. Luby's Culinary Services provides food service management to 18 sites consisting of healthcare, higher education and corporate dining locations.