Cincinnati, Ohio (PRWEB) September 30, 2013 - FirstLight HomeCare, a national network providing in-home non-medical care to seniors and adults, has been recognized as a 2013 Home Care Pulse Certified Endorsed National Provider. This certification acknowledges FirstLight HomeCare’s dedication to providing each client with superior quality in-home care.
The 2013 Home Care Pulse Certified Endorsed National Providers are chosen based on randomly conducted live phone interviews with a percentage of each home care provider’s clients each month. Each client rates the provider on a scale of 1-10 in a number of areas including timeliness of caregivers, services being provided as promised and overall quality of care. Clients are also given the opportunity to provide additional feedback on areas that the provider can improve and areas where they excel.
This recognition places FirstLight HomeCare among the top home care providers in North America because of outstanding client satisfaction. FirstLight promotes a caregiving atmosphere where diversity is respected, quality of life is valued and personal ambitions are attained. All FirstLight caregivers and employees must complete the unique Culture of Care training, which helps to provide clients with an unparalleled level of home care.
“We are very excited to receive this designation from Home Care Pulse,” said Jeff Bevis, President and CEO of FirstLight HomeCare. “Since this recognition is based solely on client feedback, it shows us that our clients are satisfied with their decision to receive care from our FirstLight caregivers and that our entire national network of offices are consistently delivering the very highest level of care everyday. This truly exemplifies the FirstLight Culture of Care.”
For more information on FirstLight HomeCare, please visit http://www.firstlighthomecare.com.
FirstLight HomeCare creates a new standard in non-medical, in-home care customized for seniors, new mothers, adults with disabilities and those recovering from illness, injury or surgery. The demand for high-quality, in-home care is at an all-time high, with more than 12 percent of Americans over 65 years old and wanting to remain independent for as long as possible. FirstLight HomeCare combines best practices of a dynamic senior leadership team with more than 90 years of collective senior care experience and innovative approaches to make them an emerging market leader in a fast-growing industry. FirstLight HomeCare franchises have exclusive access to the best-in-class franchise support system bringing together an array of operational essentials, unmatched in the industry. Follow the conversations and stay up to date on all our recent news with Twitter and Google Plus.
Home Care Pulse was launched in 2008 and is a company specializing in measuring and benchmarking client and employee satisfaction for private duty home care agencies. Recently Home Care Pulse conducted the largest study ever performed on behalf of the private duty industry. Home Care Pulse helps agencies promote and drive business, improve service quality and increase employee loyalty. Visit http://www.homecarepulse.com for more information.
Hafenbrack Marketing & Public Relations
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