LF Staffing Earns an Exceptional Net Promoter Score
Rated More than 68 Percent Higher than Industry Average
· LF Staffing: A growing force in the temporary staffing industry
· LF Staffing: Rated significantly a higher NPS than the industry average
November 14, 2013 // Franchising.com // PALM BEACH GARDENS, FL - LF Staffing, a division of Labor Finders International the oldest and largest privately held industrial labor staffing company in the United States earned an outstanding Net Promoter Score (NPS) of 76.5%. LF Staffing serves the staffing needs of companies looking to fill office administration, hospitality, skilled and light industrial along with warehouse positions on a temporary basis.
To receive this Net Promoter Score, LF Staffing provided all their customers’ current email addresses to a third party, the Inavero Institute. Inavero asked the customers to respond to a simple survey based upon Net Promoter, which posed the basic question, "Would you recommend LF Staffing?" That response is calculated on a 1-10 scale. Ratings of 9 or 10 are promoters. A score of 6-8 are passive. Less than six is a detractor and the company then loses points. An extremely impressive 80.4% of the customers, who responded, rated LF Staffing a 9 or a 10.
According to research done by CareerBuilder, the staffing industry averages a Net Promoter score of only 8%. LF Staffing received a score of 76.5%, which is "truly exceptional and rare," according to Net Promoter. That amounts to almost 10 times higher than the average score of LF Staffing competitors. To further drive this exceptional score home is this: in other industries, passengers on Southwest Airlines gave the company a 51% NPS and Harley Davidson recently received an 81% score, both considered to be remarkable scores.
"I am so impressed with the efforts of the staff in the LF Staffing offices, as well as that of the temporary employees we place at our client’s workplace every day," said Dan Shube, Chief Marketing Officer for LF Staffing.
The LF Staffing brand has continued to grow due to the high quality of service each office provides. Every LF Staffing office offers a no-nonsense guarantee for every placement the company makes. If the client is not 100% satisfied, the branch manager will make it right…Period.
About LF Staffing
LF Staffing is a division of Labor Finders International, a franchise company, is a growing force in the temporary staffing industry delivering a flexible, productive, dependable workforce to meet fluctuating workforce demands while eliminating payroll and administrative burdens for companies. Our strength continues to come from the commitment of locally operated offices to provide client satisfaction. The mission is simple: Treat temporary employees and customers fairly. LF Staffing fully understands that on-going success in the highly competitive staffing industry depends on efficacious service with every client.
As a proud member of the American Staffing Association (ASA), LF Staffing adheres to the Association’s Code of Ethics, which requires high standards of ethical conduct in dealings with employees, customers and competitors.
Public Relations Manager
***Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld
SOURCE LF Staffing
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