Bagger Dave's Freshly-Crafted Burger Tavern Kicks Off Loyalty Program with ePrize
ePrize Powers a Rewards Program That Allows Consumers to Create Their Own Rewards
DETROIT, MI - (Marketwired - Dec 2, 2013) - ePrize, a global leader in digital, mobile, social and live-event engagement, today announced a new mobile loyalty program, Bagger Dave's Fresh Rewards, for Bagger Dave's Freshly-Crafted Burger Tavern. Michigan-based Bagger Dave's partnered with Detroit-headquartered ePrize to create a loyalty and in-store rewards program aimed at better understanding and expanding the brand's customer base with tangible data and insights.
Patrons can participate in Bagger Dave's Fresh Rewards via microsite registration, SMS or by scanning an in-store QR code. Once enrolled, patrons are rewarded by checking in at any Bagger Dave's location, purchasing specific products, rating their dining experience, referring friends, or sharing the program via Twitter or Facebook. The mobile program also includes dynamic instant win game experiences with a variety of rewards. These include gift certificates, along with big ticket prizes such as $10,000 to use toward a holiday shopping spree.
"Bagger Dave's isn't your ordinary burger joint. With our customizable burgers, craft drinks, and interior design details like local historical photos on the wall, we've created an entire experience with an authentic, comfortable feel," said Rebecca Raver, Vice President of Marketing at Bagger Dave's. "With ePrize's capabilities, we've been able to launch a mobile loyalty and rewards program equally as personal. Now patrons can customize their in-store experience and rewards, all via mobile."
Bagger Dave's Fresh Rewards is a useful internal SMB tool for the business as well. With customer surveys, Bagger Dave's can increase its CRM database, engage more effectively with its current guests and expand to a key target demographic (young professionals ages 18-35).
The brand wanted to enhance its personalized experience by leveraging a tailor-made loyalty and rewards program. Bagger Dave's partnered with ePrize to create an agile campaign with the flexibility to optimize based on consumer insights and program performance.
"We took a different approach with this campaign since Bagger Dave's is not only launching a mobile loyalty campaign, but motivating consumers to answer various questions about what the next enhancement will be. It will be designed based on what they say," said Matt Kates, Vice President of Strategic Services at ePrize. "With this loyalty campaign, we're aiming to promote and reward Bagger Dave's consumers based on their unique, individual preferences, overall taking the loyalty campaign to a new level of personalization."
Bagger Dave's Fresh Rewards kicks off less than a month after the opening of a new Bagger Dave's restaurant in the heart of downtown Detroit, nearby the iconic M@dison Building. Visit http://baggerdaves.com/rewards/ to learn more about the Fresh Rewards program.
About ePrize, Inc.
ePrize is a global leader in digital engagement. The company's multi-channel solutions enable the world's largest brands to create a dialogue with consumers on web, social, and mobile, and integrated with point of sale systems. All campaigns can be executed from a unified technology platform. Fortune 500 brands and world-class agencies rely on ePrize's creative, technology and legal services. ePrize has created promotional campaigns, CRM programs and loyalty solutions in 44 countries for clients like Coca-Cola, Microsoft, The Gap, Lenovo, NHL, Yahoo!, P&G and AT&T. Headquartered in Detroit, ePrize also has offices in Chicago, Los Angeles, Nashville, New York, and Seattle. ePrize has acquired five companies inthe last two years. See our press page on eprize.com for details or text CRM to 35350 for mobile demos and alerts.
About Diversified Restaurant Holdings
Diversified Restaurant Holdings, Inc. ("DRH" or the "Company") is the creator, developer, and operator of the unique, full-service, ultra-casual restaurant concept, Bagger Dave's Freshly-Crafted Burger Tavern® ("Bagger Dave's") and one of the largest Buffalo Wild Wings® ("BWW") franchisees. Between the two concepts, the Company currently operates 49 corporate-owned restaurants in Michigan, Florida, Illinois, and Indiana, and one franchised Bagger Dave's in Missouri, for a total of 50 restaurants. The Company routinely posts news and other important information on its website at www.diversifiedrestaurantholdings.com.
Bagger Dave's offers a full-service, family-friendly restaurant and bar with a casual, comfortable atmosphere. The menu features freshly-made burgers, accompanied by more than 30 toppings from which to choose, along with fresh-cut fries, hand-dipped milkshakes, and a selection of craft beer and wine. Signature items include Sloppy Dave's BBQ®, Train Wreck Burger®, and Bagger Dave's Amazingly Delicious Turkey Black Bean Chili®. The Bagger Dave's concept emphasizes local flair by showcasing historical photos of the city in which each restaurant resides and features an electric train that runs above the dining room and bar areas. Currently, there are 14 corporate-owned locations and one franchised location. For more information, visit www.baggerdaves.com.
DRH operates 35 BWW restaurants: 17 in Michigan, 10 in Florida, 4 in Illinois and 4 in Indiana. The Company has opened 21 new BWW restaurants in fulfillment of its 32-restaurant Area Development Agreement ("ADA") with franchisor Buffalo Wild Wings, Inc. (NASDAQ: BWLD). The remaining 11 restaurants under the ADA agreement, along with an additional franchise agreement in Indiana, suggest that the Company will operate 47 BWW restaurants by 2017.
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