January 14, 2014 // Franchising.com // GREENWOOD VILLAGE, COLO. - Homewatch CareGivers International, a provider of personalized home care services since 1980, has been named, for the seventh year, a winner of the 2014 Franchisee Satisfaction Awards by Franchise Business Review.
In order to put together the most comprehensive report possible, Franchise Business Review surveys almost 26,000 franchisees from more than 350 brands and 78,000 franchise locations. The top 200 franchises that exceed the benchmark set for satisfaction are named to the list of award-winning companies.
"Homewatch CareGivers remains dedicated to providing the best possible support to our franchisees, helping them establish a strong base from which to grow and develop their business to its fullest potential," said Leann Reynolds, president of Homewatch CareGivers. "We’re constantly working to improve our support network. Making the Franchise Business Review’s Top Franchises list for franchisee satisfaction for the seventh time is great affirmation that what we’re doing is working."
For the report, Homewatch CareGivers was judged in the areas of training and support, leadership, core values, financial opportunity and franchise community.
"2013 was a great year for franchising as a whole. Many of our top companies had the best year in their history, and their franchisee satisfaction reflects that," said Franchise Business Review president Michelle Rowan.
Franchise Business Review’s Top Franchises list is the only list that bases results solely on surveys of franchisees. The survey includes 33 questions about the franchise system and 16 questions related to market area, demographics and overall enjoyment of the franchising business.
Homewatch CareGivers franchises provide home care and personal assistance to individuals who are aging, disabled and rehabilitating, so that they may remain in their homes. Since its founding in 1980, Homewatch CareGivers International has expanded to include over 200 franchise locations in six countries — while remaining steadfast to its heritage of home care. Specialty care to those living with chronic illnesses — including Pathways to Memory™ for those impacted by dementia and Alzheimer's — allows clients to age in place. Through training and ongoing support, each franchisee is equipped to deliver the exceptional care and proprietary programs that provide peace of mind to clients and their loved ones.
Franchise Business Review is a national franchise market research firm that performs independent surveys of franchisee satisfaction and franchise buyer experiences. The firm’s services include commissioned franchise research projects, as well as industry-wide studies of franchisee satisfaction.