Starwood Hotels & Resorts Unveils New Office Location for the Witchita Customer Contact Center

Industry Leaders in Customer Service Hiring New Associates to Meet Growing Demand

WICHITA, Kan. - May 21, 2014 - (BUSINESS WIRE) - Customer Contact Center associates of Starwood Hotels & Resorts Worldwide, Inc. (NYSE:HOT) today celebrated the company’s move into its new office space in Wichita. Associates at the new office located at 4031 E. Harry St will continue assisting Starwood guests book reservations, provide Starwood Preferred Guest (SPG) member services, support innovative customer programs – including the Ambassador Program – and support industry-leading work personalizing guest experiences.

"Our goal is take care of our guests and provide amazing experiences from before our guests walk through our hotel doors, while they stay with us, as well as after they’ve departed - our CCC teams play a pivotal role delivering those one-of-a-kind experiences," said Mark Vondrasek, senior vice president - distribution, loyalty and partnership marketing for Starwood Hotels & Resorts. "Since opening in Wichita last year, the great associates we’ve added to the local team have helped nearly 2 million guests with their travel needs."

With more than 51,000 square feet, the new office easily accommodates nearly 500 new associates located in Wichita. The center continues to grow in order to best meet the needs of guests and will begin holding quarterly job fairs to identify associates who are dedicated, service-oriented and have a desire to contribute to their communities. Interested applicants can visit www.starwoodhotels.jobs to learn more about the roles and apply.

About Starwood Hotels & Resorts Worldwide, Inc.

Starwood Hotels & Resorts Worldwide, Inc. is one of the leading hotel and leisure companies in the world with nearly 1,200 properties in 100 countries and 181,400 employees at its owned and managed properties. Starwood is a fully integrated owner, operator and franchisor of hotels, resorts and residences with the following internationally renowned brands: St. Regis®, The Luxury Collection®, W®, Westin®, Le Méridien®, Sheraton®, Four Points® by Sheraton, Aloft®, and Element®. The Company boasts one of the industry’s leading loyalty programs, Starwood Preferred Guest (SPG®), allowing members to earn and redeem points for room stays, room upgrades and flights, with no blackout dates. Starwood also owns Starwood Vacation Ownership, Inc., a premier provider of world-class vacation experiences through villa-style resorts and privileged access to Starwood brands. For more information, please visit www.starwoodhotels.com.

SOURCE Starwood Hotels & Resorts Worldwide, Inc.

Media Contact:

Maire Griffin
Starwood Hotels & Resorts
347-931-4186
maire.griffin@starwoodhotels.com

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