Ovation® Brands Enters Next Generation of Technology Solutions with Micros™ Simphony And Micros iCare™

All 337 restaurants to feature new POS system by Fall 2014

GREER, SC – June 3, 2014 - Ovation® Brands, parent company to family-style restaurants Ryan's®, HomeTown® Buffet, Old Country Buffet®, Country Buffet® and Fire® Mountain, is transitioning to Cloud-based MICROS™ Simphony and MICROS iCare™ as its next generation technology solution for all 337 restaurant locations. MICROS (NASDAQ: MCRS) is a leading provider of information technology solutions for the hospitality and retail industries. Ovation Brands began deploying the new POS system in April 2014, and the entire restaurant system will be live with MICROS by September 2014.

"One of the many advantages of the MICROS solution is that it is multi-functional and tracks business performance in real time," said Patrick Benson, SVP of Information Technology. "Whether working at a restaurant or at a corporate office supporting a location, our associates can retrieve up-to-the-minute business data from sales to discounts to labor to expenses with the new MICROS system."

MICROS Simphony and iCare

MICROS Simphony enables Ovation Brands to easily manage the entire enterprise from a single location in the Cloud, while standardizing its technology across all locations. MICROS Simphony's web services architecture provides easy system growth and deployment, the elimination of back-office servers in stores, a lower total cost of ownership, and eases the process of upgrading to newer versions of software. Simphony's POS design supports full resiliency, guaranteeing that the systems will remain fully operational in the event of internet failure.

With MICROS' iCare Gift and Loyalty solution, Ovation Brands is able to track and analyze customer activities. MICROS iCare's real-time, stored value and loyalty tracking with coupon issuance and redemption, will help drive increased customer visits and spending.

"The valuable enterprise system provided by MICROS enable our management and staff to spend more time focusing on the business and guest experience," said Benson. "The new solution provides our enterprise with the enhanced technology and control needed to better operate our business."

For more information about Ovation Brands, visit www.OvationBrands.com.

About Ovation® Brands

Ovation® Brands currently operates 337 restaurants in 35 states, comprised of 328 steak-buffet restaurants and nine Tahoe Joe's Famous Steakhouse restaurants. The restaurants are principally operated under the Old Country Buffet®, HomeTown® Buffet and Ryan's® brands. Ovation employs over 17,000 team members and serves approximately 100 million customers annually. Corporate headquarters are based in Greer, SC. For more information, visit www.OvationBrands.com.

About MICROS Systems, Inc.

MICROS Systems, Inc. provides leading enterprise-wide applications, services and hardware for the hospitality and retail industries. Serving an extensive portfolio of clients worldwide, MICROS solutions are utilized in hotels, casinos, table and quick service restaurants, retail, leisure and entertainment, fuel and convenience, cruise, and travel operations in more than 180 countries, and on all seven continents. MICROS combines its industry knowledge and expertise to provide cloud-based, mobile and on premise solutions that allow its clients to streamline operations and successfully engage their customers.

For more information on MICROS, visit www.micros.com.

SOURCE Ovation® Brands


Kampi Chaleunsouk
866-252-1750, x102

Kim Miller
866-252-1750, x101


Share this Story:


comments powered by Disqus

Franchise News Room »

News By Industry »

Featured Opportunities

WineStyles Tasting Station
Turn your passion for wine, craft beer and gourmet food into a rewarding business opportunity. WineStyles Tasting Station is the largest wine...
Firehouse Subs
We are currently looking for hard-working, dedicated people to become Area Representatives in markets throughout the United States.
Most Beautiful People
Own A Human Resources/Dating Agency's excellent franchising opportunity, you can become part of a growing business.
Jersey Mike's Subs
Jersey Mike's, a fast-casual sub sandwich franchise with more than 1,500 locations open and under development nationwide, believes that making a sub...
Gloria Jean's Coffees
Gloria Jean's is known for its range of boldly flavored coffees and signature beverages. For nearly four decades, we have continued to innovate and...

Subscribe to Franchising.com Express

A Franchise Update Media Production
Franchise Update Media | P.O. Box 20547 // San Jose, CA 95160 // PH. (408) 402-5681
Copyright © 2001 - 2017. All Rights Reserved.

In Loving Memory Of Timothy Gardner (1987-2014)