August 08, 2014 // Franchising.com // Fort Lauderdale, Fla. – CruiseOne® has announced the appointment of Drew Daly to the position of General Manager of Network Engagement and Performance. Daly will oversee all agent-facing functions within CruiseOne to include training, support services, marketing and business development.
"I am confident that having these functions under one umbrella will lead to greater synergies at headquarters and ultimately a better experience for our agent community," shared Debbie Fiorino, SVP of CruiseOne and Human Resources for parent company World Travel Holdings. "Drew has been a valuable team member for the past 19 years at World Travel Holdings in various leadership roles and over the past five years has built an incredible team. He has also fostered phenomenal relationships with the network and I know he will take this new opportunity and continue with that success."
Daly will report directly into Fiorino and will serve as the primary advocate for the company's 900 CruiseOne franchise locations.
"This new structure will help build on the successful organization we already have and ensure we are the number one choice when it comes to our franchise business," continued Fiorino. "We need to ensure we are optimally structured to service our loyal franchisees. I am optimistic that these changes will have a tremendous impact on how we support them day to day."
Daly's appointment is effective immediately.
Celebrating 22 years in business, the home-based travel franchise CruiseOne® is ranked in the top one percent of all franchises worldwide and is a member of the International Franchise Association. As part of World Travel Holdings, the world's largest cruise retailer, CruiseOne franchisees are able to offer their customers the lowest possible pricing on vacations with its 100 percent "Best Price and Satisfaction Guarantee." CruiseOne has received partner of the year, a top-ranking status, by all the major cruise lines including Norwegian Cruise Line®, Royal Caribbean International®, Celebrity Cruises® and Carnival® Cruise Line. For more information on CruiseOne, visit www.CruiseOneFranchise.com. Like CruiseOne on Facebook at www.facebook.com/CruiseOneFranchise, and follow us on Twitter at @CruiseOneBiz.