Centennial, CO (PRWEB) August 21, 2014 - Home Care Assistance of Centennial, a leading provider of in-home care, today announced that it has received the Certified – Trusted Provider distinction from Home Care Pulse. This distinction illustrates Home Care Assistance’s commitment to client satisfaction.
"Our goal at Home Care Assistance is to ensure that our client’s in the South Metro Denver area are receiving the best possible care available," says Pete Lane, Owner of Home Care Assistance of Centennial. "Home Care Pulse not only interviews our clients to gather feedback, but they also contact our employees to quantify their satisfaction. We are committed to providing premier in-home care and to being the employer of choice in the home care industry, and the unbiased feedback from clients and employees helps us achieve that.
Certified Trusted Providers have contracted with Home Care Pulse to gather and report feedback from their clients by conducting live random phone interviews with a percentage of their clients each month. Because Home Care Pulse is an independent third-party company, they are able to collect honest and unbiased feedback, without outside influence. Clients rate their provider’s services in areas such as timeliness of caregivers, services being provided as promised, compassion of caregivers and overall quality of care.
"We want to commend Home Care Assistance for receiving the Certified – Trusted Provider distinction," said Aaron Marcum. "Home Care Pulse awards this distinction to providers who are actively gathering feedback from their clients each month and using that feedback to improve the quality of care they provide. By choosing a Certified – Trusted Provider to care for their loved ones, families can be reassured that their provider is dedicated to quality in home care."
At Home Care Assistance, care plans are tailored to clients’ individual needs and preferences. Clients are also expertly matched with thoroughly trained, screened and conscientious caregivers. With a mission to change the way the world ages, Home Care Assistance helps seniors live well at home through innovative offerings such as their proprietary Balanced Care Method™, which emphasizes scientifically studied lifestyle behaviors of the longest living people on Earth, and the Cognitive Therapeutics MethodTM, an activities-based program designed to delay the onset and progression of cognitive decline.
To learn more about Home Care Assistance and how they are changing the way the world ages, please visit http://www.CentennialHomeCareAssistance.com or call 303-957-3100. To find out more about the Home Care Pulse Certification, please visit BestofHomeCare.com.
Home Care Assistance is the leading provider of home care for seniors across the United States and Canada. Our mission is to change the way the world ages. We provide older adults with quality care that enables them to live happier, healthier lives at home. Our services are distinguished by the caliber of our caregivers, the responsiveness of our staff and our expertise in Live-In care. We embrace a positive, balanced approach to aging centered on the evolving needs of older adults. A 2014 Franchise500® and Inc. 5000 Company, Home Care Assistance has received numerous industry awards including Entrepreneur’s Fastest-Growing Franchises and Franchise Business Review’s Top 50. For more information about Home Care Assistance, our services and franchise opportunities, visit homecareassistance.com or franchise.homecareassistance.com.
Home Care Pulse is the industry’s leading firm in performance benchmarking and quality satisfaction management and serves hundreds of home care businesses across North America. They are the industry’s top resource for education, business development, certification, and proof of quality, including the prestigious Best of Home Care® awards.
Home Care Assistance
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