September 03, 2014 // Franchising.com // HAYWARD, Calif. – Fabric Restoration Service Team, Inc. (FRSTeam), the leading national provider of fabric restoration services with more than 56 licensee locations in the U.S. and Canada, has named Simon Broad as its new vice president of operations. Broad, who brings more than 25 years of successful franchise support and multi-industry experience, joins the company's executive team at FRSTeam's corporate headquarters in Hayward, California.
As VP of Operations for FRSTeam, Broad will ensure efficient and high-quality management of operations, focusing on unit growth of the franchise as a whole, sales growth of each location and franchisee relationships and satisfaction. He will be in charge of managing the current franchise support team, system accountability and system performance.
"Simon's experience with franchise operational issues and small business consulting will enhance our insight and expertise as our franchise continues to grow," said FRSTeam president Jim Nicholas. "We have expanded our team with several new licensees in recent months and are proud to be recognized as a leader in our industry." FRSTeam recently made Inc. Magazine's list of the 5,000 fastest-growing, privately held companies in America for the third year in a row with a three-year growth rate of 43 percent.
Previously, Broad held positions as vice president of business development and vice president of franchise operations during his eight years at Banfield Pet Hospital, the world's largest pet hospital located in Portland, Oregon, where he formulated and executed strategies for growing the hospital's network and oversaw all franchise sales. In his most recent role as principal of an independent consulting business, Broad focused on franchise operational issues, start-ups and small business consulting.
Broad holds a master's degree in business administration from Framingham State College and a Bachelor's degree in law and economics from Bournemouth University in England. He has executive-level experience in operations, development and international business.
With 56 licensee locations across the United States and Canada, FRSTeam has quickly become one of the most recognized names in the fabric restoration industry. It provides high-quality fabric restoration services for restoring clothing and textiles damaged by smoke, fire, water and mold.
FRSTeam is a leading national provider of fabric restoration services specializing in clothing and textiles damaged by smoke, fire, water and mold. It is a family owned and operated company with a network of 56 licensee locations servicing 48 states across the U.S. and Canada. FRSTeam has been recognized as a top franchise by Franchise Business Review's Franchisee Satisfaction Awards in 2010, 2012 and 2013 and has been highlighted as one of America's fastest growing private companies on the Inc. 5000 list three years running. To learn more, visit www.frsteam.com.
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