September 26, 2014 // Franchising.com // Metal Supermarkets, the world’s largest supplier of small-quantity metals, held its annual franchisee conference in Toronto, Ontario from September 18 to 20, 2014.
The conference was attended by over 75 Metal Supermarkets franchisees and corporate staff from the United States, Canada and the United Kingdom.
Attendees celebrated franchisee success, reviewed new directions and developments and established a plan forward for Metal Supermarkets’ continued growth.
"This year’s conference was our largest to date, and definitely a success" said Stephen Schober, President and Chief Executive Officer. "The event provides the perfect opportunity to celebrate success, inform franchisees of new programs, and share best practices."
Key topics included developing new technology to support stores, improving operational standards and procedures, and rolling out new marketing programs and initiatives to support ongoing network growth.
The conference theme, "Get Switched On", encouraged franchisees to get excited about new tools, technology and resources designed to maximize customer service, sales and ongoing profitability.
A highlight of the conference was the Awards Banquet, which took place at the Hockey Hall of Fame. The Awards Banquet celebrated franchisee achievements in areas such as sales growth, customer service and safety.
Garrett Morrell, Metal Supermarkets franchisee servicing the Chicago (Villa Park) area, received the prestigious Franchisee of the Year award. This award recognizes achievement in three key areas: operational excellence, strength in performance and brand dedication. Morrell, a Metal Supermarkets franchisee since 2011, has tripled the size of the business in three short years.
Other major award winners were:
"We were pleased that since our last conference in 2013, we have added 11 new stores in North America" said Andrew Arminen, Vice President of Franchising. "Attendees were engaged and excited by forward progress in marketing, operations and information systems."
Next year’s Franchisee Conference will take place in Memphis, Tennessee September 24 – 26, 2015.
The Metal Supermarkets business concept was established in 1985 in Mississauga, Ontario, Canada. Since then, the company has grown to 72 franchise locations across Canada, the United States, and the United Kingdom. Metal Supermarkets is the only international brand in the small quantity metals industry. More than 60,000 customers rely on Metal Supermarkets for "one stop shopping" for all their small metal requirements and the ability to purchase what they need, when they need it.
The Metal Supermarkets brand is known for superior customer care from start to finish, and the most high-quality metal products available. Customers include manufacturing facilities, maintenance departments, tool and die makers, fabricators, machine shops, military and other government departments, hobbyists and home owners.
Metal Supermarkets is a dependable business model, a trusted international brand name and a lucrative franchise opportunity.
SOURCE Metal Supermarkets
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