October 07, 2014 // Franchising.com // MEMPHIS, Tenn. - As the leading advocate for female consumers, WomenCertified Inc. has awarded Merry Maids with the 2014 Women's Choice Award for America's Best Home Cleaning Service, two years in a row. This award designation is based on a national survey of more than 5,000 women who were asked to select the brands they would most highly recommend to others.
"It's an honor to earn the Women's Choice Award for the second year in a row," says Joe Chaves, chief operating officer, Merry Maids. "We are fortunate to have the best team members, managers and franchisees, whose attention to details and exceptional customer care have made this award possible."
Merry Maids, part of the ServiceMaster (NYSE: SERV) family of brands, has 35 years of experience helping families clean up messes, creating home cleaning plans customized for each household's needs, and providing expert tips to keep living spaces clean and organized.
According to a 2013 Fleishman Hillard Study, today's U.S. female consumer values the opinion of others and over half of all women believe they have a responsibility to help friends and family make smart purchasing decisions.
"Recognizing the top home product and service brands nationwide that are women-friendly and align with women's identified preferences is important to our mission at WomenCertified Inc. in helping women make smart choices," said Delia Passi, author of 'Winning the Toughest Customer: The Essential Guide to Selling to Women".
"We are pleased to salute Merry Maids for its focus on service excellence, a commitment that is recognized by women consumers nationwide," Passi said.
To find the Merry Maids location nearest you, visit merrymaids.com. For more information and to stay up-to-date on the latest Merry Maids news, visit merrymaids.com, "Like" the brand's Facebook page or follow Merry Maids on Twitter.
Merry Maids is the largest home cleaning franchise network in the United States. Merry Maids provides services in 49 states and the District of Columbia through approximately 75 company-owned locations and 395 franchised outlets. The company also provides home cleaning services in Canada, Ireland and the United Kingdom and has licensing arrangements whereby licensees provide these services in Hong Kong, Japan, South Korea, Southeast Asia and Australia. Through its company-owned and franchise locations, Merry Maids employs more than 8,000 home cleaning professionals that service homes on four continents, including more than 200,000 homes in North America every month. Merry Maids is a business unit of ServiceMaster Global Holdings, Inc., a leading provider of essential residential and commercial services, which brands include Terminix, American Home Shield, ServiceMaster Restore, ServiceMaster Clean, Merry Maids, Furniture Medic and AmeriSpec. Go to www.merrymaids.com for more information about Merry Maids or follow us at twitter.com/MerryMaids and facebook.com/MerryMaids.
The Women's Choice Award sets the standard for helping women make smarter purchasing choices. The company and its awards identify the brands, products and services that are most recommended and trusted by women. Additionally, they recognize those that deliver a recommendation-worthy customer experience.
Awards are based on surveys of thousands of women, as well as research conducted in partnership with the Wharton School of the University of Pennsylvania. Women are surveyed on what drives the consumer experience for women vs. men.
As the leading advocate for female consumers, WomenCertified Inc., home of the Women's Choice Award, created the first national award based on the ratings and preferences of women. The award provides women with a collective voice. Visit www.WomensChoiceAward.com to learn more.
SOURCE Merry Maids