Hilton Garden Inn Honors Outstanding Brand Performers of 2014
January 07, 2015 // Franchising.com // MCLEAN, Va.– Hilton Garden Inn, Hilton Worldwide's award-winning brand of upscale yet affordable hotels, recently recognized its highest achieving properties. Nearly 50 individual and hotel awards were presented to recipients chosen from the brand's growing portfolio of more than 600 hotels worldwide. The 2014 Hotel of the Year and Connie Award winners were presented to North American winner, Hilton Garden Inn Mobile East Bay/Daphne, AL, who received this honor for the second consecutive year, and international winner Hilton Garden Inn Krasnodar, Russia.
The Connie Award, named after Hilton Worldwide's founder Conrad Hilton, is awarded to two top performing hotels of the year based on three key components: quality assurance audits measuring cleanliness, condition and brand standards, customer satisfaction scores rating staff service and the quality of the hotel's physical accommodations.
"We are pleased to honor these outstanding hotels. They embody the brand's promise to do whatever it takes to ensure that our guests are satisfied. Not only can our guests count on each of these hotels, but the communities where they operate can count on them to strive to enrich the lives of everyone they connect with throughout the year," said Adrian Kurre, global head, Hilton Garden Inn. "These hotel award winners are leaders in excellence through quality customer service, attention to detail, and a passionate dedication to our award winning brand."
The Pride Awards are given to the second and third overall ranked hotels based on the same key components of quality, cleanliness and customer satisfaction. The winners of the 2014 Pride Awards were presented to Hilton Garden Inn Durham/University Medical Center located in North Carolina, Hilton Garden Inn Milwaukee Airport in Wisconsin and Hilton Garden Inn Rzeszow in Poland.
Other top brand recognition awards included:
- Barbara Bejan General Manager of the Year – Cornelia Dobbins of Hilton Garden Inn Gatlinburg, TN
- Director of Sales of the Year – Sandra Haynes of Hilton Garden Inn Shreveport/Bossier City, LA
- You Can Count on Us Community Award –Hilton Garden Inn Tuxtla Gutierrez, Mexico
- HHonors Loyalty Award – Hilton Garden Inn Mobile East Bay/Daphne, AL
For a complete list of 2014 award winners, please visit the Hilton Garden Inn by Hilton Media Center.
Read more about Hilton Garden Inn at www.hiltongardeninn.com or www.news.hgi.com.
About Hilton Garden Inn
Hilton Garden Inn is the award-recognized, upscale, yet affordable hotel brand that continually strives to ensure today's busy travelers have everything they need to be most productive on the road. Hilton Garden Inn offers the amenities and services for travelers to sleep deep, stay fit, eat well and work smart while away from home. With more than 600 hotels open globally, Hilton Garden Inn is committed to providing an excellent hotel experience for every guest, every time which is reflected in the satisfaction promise to do whatever it takes to ensure every guest is satisfied, or they don't pay. You can count on us. GUARANTEED™. For more information about our locations around the globe, visit www.hgi.com.
About Hilton Worldwide
Hilton Worldwide (NYSE: HLT) is a leading global hospitality company, spanning the lodging sector from luxury and full-service hotels and resorts to extended-stay suites and focused-service hotels. For 95 years, Hilton Worldwide has been dedicated to continuing its tradition of providing exceptional guest experiences. The company's portfolio of twelve world-class global brands is comprised of more than 4,250 managed, franchised, owned and leased hotels and timeshare properties, with more than 700,000 rooms in 93 countries and territories, including Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Curio - A Collection by Hilton, Canopy by Hilton, DoubleTree by Hilton, Embassy Suites Hotels, Hilton Garden Inn, Hampton Hotels, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages an award-winning customer loyalty program, Hilton HHonors®. Visit news.hiltonworldwide.com for more information and connect with Hilton Worldwide at www.facebook.com/hiltonworldwide, www.twitter.com/hiltonworldwide, www.youtube.com/hiltonworldwide, www.flickr.com/hiltonworldwide and www.linkedin.com/company/hilton-worldwide.
SOURCE Hilton Worldwide
Director, Brand Public Relations
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