January 14, 2015 // Franchising.com // Berkley, Mich. - In conjunction with its 10th anniversary in Canada, CRDN (Certified Restoration Drycleaning Network, a restoration franchise organization) has announced that it has surpassed 18,000 families it has assisted across Canada.
"We are very proud and honored to have been trusted to help so many families in their time of need," said Wayne Wudyka, CRDN's founder and CEO. "When a disaster strikes a home, whether a fire, flood or other damage, basic needs become a priority - food, shelter and clothing - and that's where CRDN comes into the story."
CRDN focuses on one of these important components - garments and other fabric items - that also is very valuable. In fact, Canadians spend tens of billions of dollars on clothing, shoes, leather goods, luggage and other household soft goods. CRDN's restoration experts have the ability to restore garments for 20% of what it costs to replace them. The organization's continued success has resulted from ongoing education of the insurance industry about the cost-effective nature of restoring damaged textiles instead of replacing them, but it also stems from CRDN's focus on consistent, systematic processes and a high level of customer service.
"Even the smallest catastrophe can be a harrowing experience and major inconvenience for a homeowner," Wudyka said. "Odors, stains and mold can threaten clothing, draperies and other fabric items throughout the house."
CRDN works in concert with contractors, contents cleaning companies and insurance adjusters to settle claims efficiently. The company responds to a loss site with a 24-hour service that is available 7 days a week.
"We begin by compiling a comprehensive inventory of damaged clothing and soft goods," noted Wudyka. "We restore the items at one of our facilities, store them until the homeowner is ready for them, and then we return the items to their original location. The process is very convenient for the homeowner.
"CRDN's comprehensive training, combined with the most advanced technology and processes, has enabled us to become a textile restoration expert," added Wudyka. "Our customized equipment and cleaning procedures enable us to restore even the most difficult types of items - suede, leather, garments with sequins, purses, shoes, stuffed animals, intricate draperies, valances and cornice board - keeping tens of millions of items out of landfills. Importantly, we understand the sentimental value of items such as wedding dresses and other heirlooms, and we have the ability to effectively remove odor, grime, mildew and soot from garments damaged by fires and floods.
"Even though we are prepared to restore items that others would declare unsalvageable, our recovery rate is the highest in the garment restoration industry. We can save more than 95% of the items we clean," Wudyka said.
"As important as this ten-year milestone is for our organization, it's really more about the people, particularly those tens of thousands of families we have served," concluded Wudyka. "It's also a tribute to those who have joined our organization. I am very proud of our members who represent some of the largest and most sophisticated in Canada, with significant investments in a wide range of cleaning equipment and a commitment to being environmentally-friendly and customer-focused."
CRDN currently provides national service from 12 locations in Canada, covering all major population centers.
CRDN (Certified Restoration Drycleaning Network) is an international organization of experienced, highly trained textile restorers who specialize in insurance restoration laundry and drycleaning services for all types of loss. Adept at restoring textiles damaged by fire, smoke, water or exposure to mold and other contaminants, CRDN members offer an effective, efficient and proven solution for insurance professionals seeking to reduce costs and improve margins while closing claims quickly. CRDN currently operates in the United States, United Kingdom and Canada. The organization's Web site is www.CRDN.ca, and claims assignment can be made across Canada by calling 1-866-897-CRDN (2736).
SOURCE CRDN (Certified Restoration Drycleaning Network)
Vice President of Communication
O: (800) 520-CRDN, ext. 7870
D: (248) 246-7870