Always Best Care Unveils Several New Software Updates and Enhancements at 4th International Conference

Always Best Care Unveils Several New Software Updates and Enhancements at 4th International Conference

July 01, 2015 // // Roseville, CA – Always Best Care® Senior Services unveiled several new software updates and enhancements at its 4th International Conference held May 17-19 in San Antonio, Texas. With nearly 200 franchisees, area representatives, vendors and employees gathered at this year’s Conference, the senior care company introduced several new technology software improvements to its Universe system designed to strengthen the user experience for its franchisees.

Always Best Care is one of the nation’s leading providers of non-medical in-home care, assisted living placement services and skilled home health care. The company delivers its services through an international network of more than 200 independently owned and operated franchise territories throughout the United States and Canada.

“We are very pleased to introduce these upgrades and enhancements to our franchisees,” said Carly Hamilton, Director of Technology for Always Best Care Senior Services. “Providing franchisees with state-of-the-art technology continues to be a priority for Always Best Care and we are confident these changes will not only help improve the user experience but also have a positive impact on our owners’ businesses.”

Following is a summary of the software updates and enhancement introduced at this year’s Conference:

WalkMe – a comprehensive and innovative support platform to guide users through ABC Universe.

Walk-Thrus – a series of interactive tip-balloons overlaid onto the computer screen helping to guide users in real time. These allow users to receive help while on the site.

Learning Management System (LMS)/Backend Updates – courses have been converted to html5 allowing users to utilize the mobile responsive feature that is built in to the user interface. Phase 2 LMS enhancements, expected to be completed by July 2015, include:

  • The ability to create and launch e-polls within LMS
  • Classroom style training
  • Discussion boards
  • The ability to create surveys

Web Builder – franchisees can now update the main page of their websites without having to contact corporate. This includes the ability to: edit content, update contact information, update areas served/services offered; change images; updload video’s; and link to social media.

Digital Library Thumbnails – thumbnails have been added to the marketing folders in the digital library so that franchisees can easily refer to them without having to open or download the files first.

For more information on Always Best Care, visit

About Always Best Care

Founded in 1996, Always Best Care Senior Services is based on the belief that having the right people for the right level of care means peace of mind for the client and family. Always Best Care assists seniors with a wide range of illnesses and personal needs, and currently provides more than 4 million hours of care every year. Franchise opportunities are available to individuals interested in leveraging the company’s clear strategy and proven track record for delivering affordable, dependable service to seniors in their local areas.

By working with case managers, social workers, discharge planners, doctors, and families, Always Best Care franchise owners provide affordable, comprehensive solutions that can be specifically matched to meet a client’s particular physical or social needs. The hallmark services of the Always Best Care business portfolio include non-medical in-home care and assisted living finder and referral services, with skilled home health care now being phased in throughout the country. For more information, visit For franchise opportunities, visit

Always Best Care also offers Free ABC Rx cards, which provide discounts of up to 65 percent off the cost of prescription drugs at more than 59,000 pharmacies across the USA, and have saved consumers more than $500,000 since its inception. This service is offered at no cost to the users, there are no deductibles, no waiting periods, no pre-existing exclusions, and no eligibility requirements -- everyone can use the card (even family members and pets!). The Free ABC Rx card covers many medications that Medicare Part D and regular insurance often do not. To download a free card, visit

Another exclusive program offered by Always Best Care is Always in Touch, a telephone reassurance program that provides a daily phone call to seniors and disabled adults who are living alone and have limited contact with the outside world. Always in Touch is the only absolutely free national telephone reassurance program of its kind anywhere in the USA and Canada. For more information on Always in Touch, or to request an application, visit

SOURCE Always Best Care



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