July 02, 2015 // Franchising.com // CLEVELAND, Ohio and MCLEAN, Va. – Hilton Worldwide and DoubleTree by Hilton today announced the opening of DoubleTree by Hilton Cleveland – Westlake, located approximately 12 miles from Cleveland Hopkins International Airport, and convenient to the nearby Crocker Park Outdoor Shopping Center and local business destinations including OnBase by Hyland, Ford Motor Co., Ridge Tool and the world-famous Cleveland Clinic. Formerly a Holiday Inn, DoubleTree by Hilton Cleveland – Westlake opens following a multi-million dollar transformation that includes a total renovation of the hotel’s guest rooms, public areas, meeting and banquet rooms. The hotel is owned by Cleveland Airport Hospitality and managed by Twin Tier Hospitality.
“Set in the prestigious Cleveland suburb of Westlake, where business and recreation converge to create the perfect destination for travelers, DoubleTree by Hilton Cleveland – Westlake marks the newest addition to our rapidly-expanding portfolio, which now counts six properties in the greater Cleveland area," said John Greenleaf, global head, DoubleTree by Hilton. “At DoubleTree by Hilton, we pride ourselves on providing each guest with the 'little things' that create a rewarding travel experience – starting with our warm chocolate chip cookie welcome and continuing throughout their stay. We look forward to delighting guests with this beautiful new property, and delivering our globally-renowned service from the moment they enter the hotel.”
The five-story, 267-room DoubleTree by Hilton Cleveland – Westlake debuts a contemporary design marked by neutral color tones and stonework throughout the hotel. Locally-influenced artwork is featured in the hotel’s public areas, celebrating the area’s notable landmarks. Guests will be able to relax in the hotel’s stylishly-appointed guest rooms featuring all modern accommodations and complimentary WiFi, available in guest rooms and throughout the hotel. An array of complimentary amenities available to guests includes an indoor heated pool, 24-hour fitness center, 24-hour business center and airport shuttle.
The hotel also debuts the new Sanctuary Restaurant, led by award-winning chef Chris Hodgson. A collaboration between Twin Tier Hospitality and Driftwood Restaurant Group, the restaurant is open for all-day dining, featuring a creative menu that celebrates premium and locally-sourced ingredients, with signature dishes ranging from Duck Confit Stroganoff to the savory Sanctuary Burger. Catering is also available to enhance any function.
“We are excited to invite guests and the Westlake community to experience our tremendous hotel transformation first-hand,” said Joe Smith, chief operating officer, Twin Tier Hospitality. “Our team looks forward to welcoming guests to DoubleTree by Hilton Westlake and delivering the award-winning service culture for which the DoubleTree by Hilton brand is known worldwide.”
DoubleTree by Hilton Cleveland – Westlake offers 11,000 square feet of meeting space suitable for conferences and receptions of all sizes. Among the hotel’s newly-renovated event space are four conference rooms, a grand ballroom and seven flexible meeting rooms. For smaller group meetings, the hotel offers the Meetings Simplified by DoubleTree by Hilton package from $26 per person, which includes the meeting room, basic meeting WiFi, meeting room supplies including a flipchart, markers, extension and power cord, and all day non-alcoholic beverage service.
Both business and leisure guests will enjoy close proximity to popular attractions nearby, including Huntington Beach and Cedar Point amusement park, the Great Lakes Science Center, the Rock and Roll Hall of Fame and more. The hotel is also a 16 mile drive to downtown Cleveland.
In addition to the signature warm chocolate chip cookie welcome, guests will enjoy other DoubleTree by Hilton brand amenities, including an assortment of gourmet in-room tea and coffee choices from The Coffee Bean & Tea Leaf®, the refreshing Aroma Actives natural skin and body care line, and an industry-recognized service culture built around the idea of CARE, which stands for Create a Rewarding Experience for guests, team members and the community.
DoubleTree by Hilton Cleveland – Westlake participates in Hilton HHonors, the award-winning guest-loyalty program. Hilton HHonors members who book directly through preferred Hilton channels have access to benefits including: digital check-in and choose your room, and coming in summer 2015, free Wi-Fi. To mark the opening, the hotel will offer double points for guests staying with any group or meeting booked through 2015. Based on availability, Gold and Diamond members will also enjoy upgrades to the hotel’s exclusive Hilton HHonors floor. Additionally, Diamond Hilton HHonors guests will enjoy complimentary continental breakfasts and 1,000 bonus points per stay, and Gold Hilton HHonors guests will have the option of complimentary continental breakfast or 1,000 bonus points per stay.
DoubleTree by Hilton Cleveland – Westlake is located at 1100 Crocker Road, Westlake, Ohio 44145. For more information, or to make a reservation, travelers may visit www.clevelandwestlake.doubletree.com or call +1 440-871-6000.
Media can access additional information on DoubleTree by Hilton Cleveland – Westlake at http://news.doubletree.com/westlake. For more news on DoubleTree by Hilton hotel openings, visit http://news.doubletree.com.
With a fast-growing, global collection of more than 415 upscale hotels in gateway cities, metropolitan areas and vacation destinations across six continents, every little thing we do at DoubleTree by Hilton inspires us to create a rewarding experience for our hotel guests, our Team Members and the communities we proudly serve. Our hospitality begins with a warm chocolate chip cookie welcome upon arrival and continues with the award-winning Hilton HHonors guest loyalty program, an array of fine services and amenities and our longstanding CARE Culture tradition that empowers Team Members to provide the special comforts and acts of kindness that make the traveler feel human again.
To make reservations at any DoubleTree by Hilton hotel, travelers may visit our brand website at www.doubletree.com. Social media users may connect with us at www.facebook.com/doubletree, www.twitter.com/doubletree and www.youtube.com/doubletreehotels. For the latest news, story starters and fact sheets about our brand, reporters and bloggers may visit our DoubleTree by Hilton Global Media Center at news.doubletree.com.
Hilton Worldwide (NYSE: HLT) is a leading global hospitality company, spanning the lodging sector from luxury and full-service hotels and resorts to extended-stay suites and focused-service hotels. For 95 years, Hilton Worldwide has been dedicated to continuing its tradition of providing exceptional guest experiences. The company's portfolio of twelve world-class global brands is comprised of more than 4,350 managed, franchised, owned and leased hotels and timeshare properties, with more than 720,000 rooms in 94 countries and territories, including Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio - A Collection by Hilton, DoubleTree by Hilton, Embassy Suites Hotels, Hilton Garden Inn, Hampton Hotels, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages an award-winning customer loyalty program, Hilton HHonors®. Visit news.hiltonworldwide.com for more information and connect with Hilton Worldwide at facebook.com/hiltonworldwide, twitter.com/hiltonworldwide, youtube.com/hiltonworldwide, flickr.com/hiltonworldwide, and linkedin.com/company/hilton-worldwide.
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