WACO, TX - (Marketwired - Oct 20, 2015) - DreamMaker recently earned high ratings on franchisee satisfaction from Franchise Business Review (FBR). These rankings highlight the company's dedication to helping their independently owned and operated franchises grow and succeed.
For anyone researching a franchise, it is vitally important to get feedback from current franchise owners through a third-party survey company to ensure honest, reliable feedback. That's why DreamMaker hired one of the most respected companies, Franchise Business Review, to facilitate this process. FBR invited all DreamMaker Bath & Kitchen franchisees to participate in its independent satisfaction survey. Twenty-three franchise owners participated (approximately 71.9%). DreamMaker scored well above average in all eight categories evaluated by FBR.
"The results in the 2015 FBR report demonstrate our commitment to our franchisees' financial well-being and overall satisfaction in how they enjoy improving baths and kitchens across the country," said DreamMaker's President and Chief Stewarding Officer Doug Dwyer. "We are committed to our core values and leadership we established for our company and are pleased to see our franchisees positively respond to them."
Strong scores indicate a worthy, strong franchise
DreamMaker's average rating for overall satisfaction was high: 4.2 out of a scale of 1 to 5, with 5 being excellent. Each of the eight core areas -- Training & Support, Franchise System, Leadership, Core Values, Franchise Community, Self-Evaluation, Financial Opportunity and General Satisfaction -- was evaluated. In each area, DreamMaker scored well above average. The bath and kitchen remodeling franchise scored especially high marks for Leadership (4.6), Core Values (4.8), and Franchisee Community (4.6).
Franchisee satisfaction is high for DreamMaker
DreamMaker's average rating for overall satisfaction stands at 80.4% -- well above the 2015 FBR Benchmark of 70.5%. In each of the eight core areas, the franchise surpassed the FBR Benchmark.
DreamMaker's Core Values ranked the highest at 95.8%, compared with the 79.3% FBR Benchmark for 2015. This area evaluates how current franchise owners rate the trustworthiness of their franchisor; how current franchise owners rate the overall relationship with their franchisor and their level of respect for the entire franchise organization; how current franchise owners rate their franchisor's corporate culture and the promotion of honest and ethical business practices; and how current franchise owners rate the level to which their franchisor truly cares about the success of their business. These high scores reflect DreamMaker's commitment to its Code of Values, which informs the way DreamMaker franchisees treat customers, and the way that the franchisor treats franchisees.
"One of the reasons that we chose to purchase this franchise was because of the existence of a Code of Values," said franchisees Glen and Denise Borkowski. "Not only is the company culture directly aligned with these values, but we see our franchisor 'walking the walk.'"
DreamMaker Bath & Kitchen franchise highly praised for franchisee input
The FBR report also reports what current DreamMaker franchisees have to say about being part of the franchise. Here's what some of them had to say:
"Quality of our franchise system is Very Very Good. The franchisor is committed to our success and is looking for innovative ways to improve quality and service to us as well as our customers." - Fred Chapman, San Francisco Bay Area
"DreamMaker corporate seems to make every effort to fully train and support us franchisees. Once implemented into our local business, it has proven to be greatly beneficial." - Josef Bender, Cornelius, Oregon
A reputable remodeling franchise for entrepreneurs
DreamMaker Bath & Kitchen is a remodeling franchise that helps entrepreneurs and remodelers earn strong financial numbers while focusing on quality of life. DreamMaker franchise owners enjoy much stronger margins than most remodelers, and their customers report much higher satisfaction. DreamMaker's business practices are guided by biblical principles of service, respect and integrity, and they are key to the franchise's success.
DreamMaker has helped existing remodelers take their operations to the next level by providing training, systems and support. Those same resources have helped entrepreneurs without a remodeling background launch businesses that are among DreamMaker's top performers.
For in-depth details about the DreamMaker remodeling franchise opportunity, visit dreammakerfranchise.com.
SOURCE DreamMaker Bath & Kitchen
DreamMaker Bath & Kitchen