December 08, 2015 // Franchising.com // ENGLEWOOD, N.J. – Dental Fix Rx - the fastest-growing, mobile dental equipment repair service franchise - is helping local dental professionals get back to serving customers more quickly when equipment breaks down.
Traditionally, when equipment malfunctions, a dental practices’ main option is to contact their area dealer whose large sales area prevents them from being able to respond quickly or deliver personalized service. James Moretti - who locally owns and operates Dental Fix Rx of Bergen County - plans to relieve this pain point felt by many dental professionals throughout the area.
Moretti recently became the first Dental Fix Rx franchisee in New Jersey and services up to 350 dental offices throughout Bergen County. Before launching Dental Fix Rx, Moretti worked as head of security for high-end retail stores and volunteered with his local fire department. Dental Fix Rx stood out to Moretti because of the support provided by Dental Fix Rx headquarters and the business model, which would allow him to better serve dentists in his community.
“Working as a volunteer firefighter and learning to repair and service equipment at the fire house was an experience that showed me that I enjoyed working with my hands,” said Moretti, who began volunteering at the age of 16 for the Oradell fire department. “Precision and time matters as much to dentists as it does to firefighters. Before Dental Fix Rx, dental practices had to send away broken parts and wait days or weeks for repairs when it could have been easily fixed with the right expertise.”
Prior to becoming a Dental Fix Rx franchisee, he underwent an intensive eight-week training program with the Dental Fix Rx corporate team. With the technical skills necessary and a fully-equipped Mobile Service Center van, Moretti delivers prompt repairs of chairs, sterilizers, handpieces, vacuum pumps and more, along with sales of new parts and devices – all at a competitive price. Prepared with the latest technology and diagnostic equipment, he is able to provide immediate services and repairs for any dental service scenario.
“Dental Fix is faster and more affordable than other repair options,” added Moretti, noting that he can respond to customers within 24 hours. “As a lifetime resident of Bergen County, I care about my community and my customers. Also, as both the owner and operator of my Dental Fix Rx business, I’m able to build personal relationships with local dentists that make a difference.”
The Dental Fix Rx corporate team provides centralized technological and account management services to handle the majority of the back-end office support. This allows Moretti to primarily focus on serving local dental practices and offering first-class customer service. Dental Fix Rx clients also benefit from always working with the same experienced industry professionals, as well as no travel charges, free estimates and assessments, free emergency loaner service for compressor or vacuum pumps and personalized telephone support and account management.
Other services include equipment sales, delivery and upholstery. For more information on Dental Fix Rx of Bergen County, visit https://dentalfixrx.com or call 1-800-586-0340.
Founded in 2009, Dental Fix Rx is a fast-growing mobile dental equipment repair service franchise that is revolutionizing the dental service industry by delivering immediate, on-demand equipment service, hand-piece repairs and cost-effective consumable products through its network of highly-trained franchise professionals. With local franchise owners serving businesses within their market, Dental Fix Rx completes repairs on-site from mobile repair centers that are equipped to fix a wide range of equipment found in any practice – from compressors to chair upholstery. The company has sold more than 200 franchises that service 14,000-plus customers throughout North America. For more information, visit www.dentalfixrx.com. For franchise information, call (855) 242-5230 or visit www.dentalfixrx.com/franchise/.
SOURCE Dental Fix Rx
(O) 847.945.1300, ext. 232