December 14, 2015 // Franchising.com // SALT LAKE CITY – Dental Fix Rx - the fastest-growing, mobile dental equipment repair service franchise - is helping local dental professionals get back to serving customers more quickly when equipment breaks down, and a local entrepreneur is hoping to serve more area dentists by launching a second unit in Salt Lake County.
Traditionally, when equipment malfunctions, a dental practices’ main option is to contact their area dealer whose large sales area prevents them from being able to respond quickly or deliver personalized service. Philip May - who locally owns and operates two Dental Fix Rx franchises in Salt Lake County - is relieving this pain point felt by many dental professionals throughout the greater Salt Lake City area.
Earlier this year, May became the first Dental Fix Rx franchisee in Utah, servicing up to 350 dental offices throughout southern Salt Lake County. After a corporate career in the logistics industry, May was ready to explore business ownership and researched many franchise concepts before discovering Dental Fix Rx. He was impressed by the level of corporate support and the unique service it provides local dentists. With his initial success, May added a second mobile service repair truck in August and hired Sandy resident and friend, David Lindsey, to operate it – allowing them to service up to 700 local dental practices.
“After opening my first Dental Fix Rx franchise earlier this year and receiving a positive response from local dentists, it made sense to continue expanding in order to reach more dental practices in Salt Lake County,” said May. “With the addition of a second truck, we are able to demonstrate to our customers that our mobile service repair truck is more economical and efficient than sending away broken parts to the manufacturer.”
Prior to operating a Dental Fix Rx franchise, May and Lindsey underwent an intensive eight-week training program with the Dental Fix Rx corporate team. With the technical skills necessary and a fully-equipped Mobile Service Center van, May and Lindsey deliver prompt repairs of chairs, sterilizers, handpieces, vacuum pumps and more, along with sales of new parts and devices – all at a competitive price. Prepared with the latest technology and diagnostic equipment, they are able to provide immediate services and repairs for any dental service scenario.
“Another key to our success is that we’re able to develop a personal relationship with the dental practices in the community,” added May. “Because we operate our mobile service repair trucks within a fixed territory in Salt Lake County, dentists can rely on us to respond quickly when equipment breaks down and complete repairs on-site, so they are able to get back to serving their clients faster.”
The Dental Fix Rx corporate team provides centralized technological and account management services to handle the majority of the back-end office support. This allows May and Lindsey to primarily focus on serving local dental practices and offering first-class customer service. Dental Fix Rx clients also benefit from always working with the same experienced industry professionals, as well as no travel charges, free estimates and assessments, free emergency loaner service for compressor or vacuum pumps and personalized telephone support and account management.
Other services include equipment sales, delivery and upholstery. For more information on Dental Fix Rx of Salt Lake City, visit http://www.dentalfixrx.com/ or call 1-800-586-0340.
Founded in 2009, Dental Fix Rx is a fast-growing mobile dental equipment repair service franchise that is revolutionizing the dental service industry by delivering immediate, on-demand equipment service, hand-piece repairs and cost-effective consumable products through its network of highly-trained franchise professionals. With local franchise owners serving businesses within their market, Dental Fix Rx completes repairs on-site from mobile repair centers that are equipped to fix a wide range of equipment found in any practice – from compressors to chair upholstery. The company has sold more than 200 franchises that service 14,000-plus customers throughout North America. For more information, visit www.dentalfixrx.com. For franchise information, call (855) 242-5230 or visit www.dentalfixrx.com/franchise/.
SOURCE Dental Fix Rx
(O) 847.945.1300, ext. 232