January 19, 2016 // Franchising.com // ORLANDO, Fla. - As the founders of uBreakiFix approach the ripe age of 30, their tech-repair enterprise is continuing to rise as a leader in the industry. As of Dec. 31, 2015, the Orlando-based brand has opened 162 locations across the U.S. and Canada and has repaired more than 1.5 million devices since its inception in 2009.
"I was only 21 when we started uBreakiFix. We could have never predicted the success we would see going into our eighth year," said Justin Wetherill, founder. "Our goal was simply to create a hassle-free process for one of life's dilemmas: broken technology. We knew we were onto something, but any entrepreneurial venture is a risk. We're very excited about the growth we've experienced."
uBreakiFix specializes in same-day repair service of small electronics, mending cracked screens, water damage, software issues, camera issues, and most other technical problems in its stores. The company opened 63 new locations in 2015, debuting in six states including Missouri, Oregon, Tennessee, New Mexico, Minnesota and South Carolina, and also opened its first store in Saskatchewan, Canada. To support the rapid growth, uBreakiFix hired heavily in 2015, bringing the employee count to 940 by the close of the year.
Hot markets for brand expansion included Florida, California, Illinois, Texas and Colorado, with more than 25 stores opening in 2015 across these states.
The average cost for device repair at a uBreakiFix location remains close to $85.
uBreakiFix was founded by a savvy millennial trio including Justin Wetherill, David Reiff and Eddie Trujillo. They married their skillsets to offer an alternative tech-repair option that was quick, affordable and provided a quality customer experience. Since then, the company has grown organically with no debt, investors or consultants.
By the end of 2016, the company plans to have 275 corporate and franchise locations in operation, bringing the goal to 113 to open in 2016.
"The American Dream is alive and well," Wetherill said. "The biggest risk is losing the desired customer experience. That's important to us. We created an intensive, 3-week training at our headquarters to ensure streamlined, superior service at all of our locations; 2016 is going to be a great year."
For more information, [https://www.ubreakifix.com/company/about].