Renew Crew Franchise System Achieves Best-in-Class Customer Satisfaction Score in 2015
Company Added
Company Removed
Apply to Request List

Renew Crew Franchise System Achieves Best-in-Class Customer Satisfaction Score in 2015

Renew Crew Earns a 2015 Net Promoter Score of 76

February 18, 2016 // Franchising.com // Richmond, VA – Renew Crew is proud to announce they finished 2015 with a Best-in-Class customer satisfaction rate based on the Net Promoter Score system.

The Net Promoter Score is used across industries as a way to quantify customer satisfaction. Scores over 50 are considered “best-in-class.” Renew Crew’s 2015 score was a 76%.

“We’re thrilled with our client satisfaction,” says Rob White, Vice President and Brand leader for Renew Crew. “Our Net Promoter Score illustrates our franchisees’ commitment to providing superior service and great results for our clients.”

A Net Promoter Score of 76 places Renew Crew is the same category as USAA, Costco, Apple and Amazon.

With high customer satisfaction scores and a recurring revenue stream, 30% of Renew Crew’s 2015 sales was repeat business.

Renew Crew’s eco-friendly exterior surface cleaning and protecting rids decks, patios, walkways, fences and other surfaces of built up dirt and mold, leaving the space looking new once again.

About Renew Crew

Renew Crew is America’s leading power washing company, providing green solutions for outdoor cleaning and sealing. Founded in 1996, Renew Crew is now present in 17 states and was recently honored with a spot on Entrepreneur Magazine’s Franchise 500 and Inc.’s list of fastest growing companies.

Franchise information for Renew Crew can be found at www.RenewCrewFranchise.com. Information regarding the business and its services are available on www.RenewCrewClean.com.

About Outdoor Living Brands

Outdoor Living Brands is a national franchisor specializing in the outdoor living industry. With more than 300 franchised locations, its award-winning brands include Archadeck Outdoor Living, Mosquito Squad, Outdoor Lighting Perspectives and Renew Crew. Outdoor Living Brands' franchise concepts have been continually recognized for excellence by many organizations, including Inc. Magazine (Inc. 5000 list of fastest growing companies in 2015, 2014, 2013, 2012, 2011), Franchise Research Institute for franchise excellence (2014, 2013, 2012, 2011, 2010) and Franchise Business Review for franchisee satisfaction (2013, 2012, 2011, 2010). For franchise information, visit http://www.OutdoorLivingBrands.com.

SOURCE Renew Crew

Media Contact:

Jane Campbell
Outdoor Living Brands, Inc.
P: 804-353-6999 x 241
F: 804-358-1878

 

###

Comments:

comments powered by Disqus

Franchise News Room »


News By Industry »


Featured Opportunities

Denny's
Denny's is America's largest full-service family restaurant chain, consisting of 168 company-owned units and 1,692 franchised units, with operations...
Discovery Point Child Development Centers
• 30 years of brand strength in educational childcare • Only childcare franchise with a flat fee system (vs. fees based on % of your total...
Twin Peaks
Twin Peaks is so much more than your typical sports bar. This lodge welcomes every guest with World Series walk offs and barrel-aged whiskey.
True REST Float Spa
Be on the ground floor of taking this movement mainstream by joining the established market leader today!
Ziggi's Coffee
There's nothing quite like the perfect cup of coffee. It wakes you up and gets you on the right path. Now, you've got the chance to build a lifestyle...
Share This Page

Subscribe to Our Newsletters

A Franchise Update Media Production
Franchise Update Media
P.O. Box 20547
San Jose, CA 95160
PH. (408) 402-5681
In Loving Memory Of Timothy Gardner (1987-2014)

Copyright © 2001 - 2019.
All Rights Reserved.