Local Company Tops in Customer Satisfaction
May 20, 2016 // Franchising.com // OMAHA, Nebraska - Signs Now Omaha was recently recognized by Survey Advantage as one of the top franchise locations in the Signs Now national network for customer satisfaction. The national survey company released their Print Buyer Satisfaction Index (PBSI™) for the 1st quarter of 2015 and Signs Now Omaha achieved a 93 percent loyalty rate among its customers.
The results are based on the percentage of 27,000 graphic communications buyer reviews that were “Very Likely” to recommend their service provider after receiving their recently completed jobs. The benchmark is a compilation of all feedback gathered for hundreds of businesses participating in CustomerPulse™. The feedback is published to benchmark performance and enable printers and sign makers to react quickly to customer feedback.
“It is always gratifying to hear positive customer feedback,” remarked Signs Now Owner Bob McRoberts. “My team and I work very hard to ensure we are delivering the highest quality customer service, and we are glad to hear our efforts do not go unnoticed.”
About Signs Now
The Signs Now service base includes business solutions for outdoor and indoor signage, banners, window and vehicle graphics, exhibit and trade show graphics, ADA signage, dimensional letters, directional systems and other visual communications tools.
Located at 4505 S. 119th Circle, Signs Now in Omaha is locally-owned and operated, and is a member of Alliance Franchise Brands franchise network, a world leader in visual and graphics communications, linking more than 600 locations in the U.S., Canada and United Kingdom. For more information, contact Signs Now at (402) 330-8411, or visit the company’s website at http://www.signsnow.com/omaha.
SOURCE Signs Now