uBreakiFix Expands In Silicon Valley, Brings Hassle-free Tech Repair To Cupertino
Fast-Growing Technology Repair Brand Emphasizes Focus on Customer Service and Affordable Device Repair
September 26, 2016 // Franchising.com // CUPERTINO, CALIF. - uBreakiFix opened in Cupertino on September 22 at 10095A Saich Way. This is the brand’s third location in Silicon Valley, joining locations in Santa Clara and San Jose.
The growing technology repair company specializes in same-day repair service of small electronics, repairing cracked screens, water damage, software issues, camera issues and most other technical problems at its more than 230 stores across North America.
uBreakiFix Cupertino is owned and operated by Emmanuel Marti and Minhthe Nguyen. The duo also owns the Santa Clara and San Jose locations and plans to open seven more stores in the Bay Area, from Fremont to East Palo Alto.
“Our approach to repair is to provide excellent customer service through an honest and transparent process,” Marti said. “We strive to transform the tech repair landscape by bringing top-notch quality, memorable service and increased breadth of knowledge to the industry. At the end of the day, our goal is to create a superior experience for all of our customers because they are the reason we exist.”
The increasing cost of devices has made technology replacement difficult and expensive, which motivated savvy millennial duo, Justin Wetherill and David Reiff, to provide another option. uBreakiFix was founded in 2009, and the pair later partnered with Eddie Trujillo to offer a brick and mortar tech repair option that was quick, affordable and most importantly, provided a quality customer experience.
“We want to build trust with our customers by taking the traumatic experience of damaged devices and making the repair process simple,” said uBreakiFix founder Justin Wetherill. “As we expand into Cupertino, we want the community to know there are options beyond replacement, and uBreakiFix is here to provide them with a trusted alternative.”
uBreakiFix offers repair services for all brands of smartphones, tablets, computers and game consoles. The brand’s ability to fix anything with a power button sets it apart from the competition. Each repair comes with a 90-day warranty.
uBreakiFix opened 51 stores during the first and second quarters of 2016 and expects to have 275 stores across North America by the end of the year.
uBreakiFix Cupertino is located at 10095A Saich Way, Cupertino, California 95014 and can be reached at: 408-255-5522. For more information and to view a service menu, visit ubreakifix.com.
Founded in 2009, uBreakiFix specializes in the repair of small electronics, ranging from smartphones, game consoles, tablets, computers and everything in between. Cracked screens, water damage, software issues, camera issues and most any other problem can be repaired by visiting uBreakiFix stores across the U.S. and in Canada. For more information, visit ubreakifix.com.