This recognition comes after an independent franchisee validation survey conducted by the Franchise Research Institute, in which 63.6% of all FASTSIGNS franchisees participated. The survey was designed to determine the quality of 10 key metrics crucial to franchisee success.
According to Jeff Johnson, Founder of the Franchise Research Institute, “FASTSIGNS understands the importance of the partnership between franchisor and franchisees, and relies on unbiased data to make decisions, which help maximize franchisee sales and profitability. FASTSIGNS’ willingness to share this ‘look behind the curtain’ provides a level of transparency that is critical for franchise candidates.”
The survey asked FASTSIGNS’ franchise owners to rate their franchisor through a series of questions in categories such as overall quality, growth potential, support and communication.
Among the responses received from FASTSIGNS’ franchisees:
• 100% gave a positive rating to the overall quality of the franchisor.
• 99% gave a positive rating to the quality of products and/or services received from the franchisor.
• 98% gave a positive grade to the ongoing training and support supplied by the franchisor.
• 98% gave a positive rating to the overall communication between home office personnel and franchisees.
• 98% gave a positive rating to the opportunity provided by the franchise system.
“This certification from the Franchise Research Institute® is outstanding validation of FASTSIGNS International’s commitment to our franchisees and how our entire organization is determined to provide each franchisee with the tools, resources, support and training they need to maximize their success,” said Catherine Monson, President and CEO, FASTSIGNS International, Inc. “We are proud to receive this confirmation of our support and commitment from our most trusted allies--our franchisees--and look forward to continuing to provide the best support and training in the industry. Being recognized for the 7th year in a row as a “World Class Franchise”, along with other franchisee satisfaction ratings from other organizations received throughout the year, reinforces the ongoing support and training that new and existing franchisees receive when joining FASTSIGNS.”
In addition to this achievement, FASTSIGNS garnered national recognition in the industry for their strong veteran support in 2016. The brand was selected as one of 15 national recipients of the 2016 Secretary of Defense Employer Support Freedom Award, the Department of Defense’s highest recognition presented to employers for their exemplary support of National Guard and Reserve members. FASTSIGNS was also named a top franchise by Franchise Business Review (FBR) in its 2016 Top Franchises for Veterans Report, ranking the brand 11th overall, earning its designation as “The Best of the Best” Franchise for Veterans. In addition, FASTSIGNS International was honored at the 2016 Franchise Update STAR Awards, placing 2nd for best recruitment practices.
Earlier this year, the company launched a new franchise development website, making it easier for potential franchise candidates to learn about the FASTSIGNS brand and opportunity.
About FASTSIGNS® FASTSIGNS International, Inc. is the largest sign and visual communications franchisor in North America, and is the worldwide franchisor of more than 650 independently owned and operated FASTSIGNS® centers in nine countries including the US, Canada, England, Saudi Arabia, UAE, Grand Cayman, Mexico and Australia (where centers operate as SIGNWAVE®).
FASTSIGNS locations provide comprehensive sign and visual graphic solutions to help companies of all sizes and across all industries attract more attention, communicate their message, sell more products, help visitors find their way and extend their branding across all of their customer touch points including décor, events, wearables and marketing materials. Learn more about sign and visual graphic solutions or find a location at fastsigns.com. Follow the brand on Twitter @FASTSIGNS, Facebook at facebook.com/FASTSIGNS or LinkedIn: www.linkedin.com/company/fastsigns.
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