Marco’s Pizza Names New COO to Deliver on Brand Promise during New Growth Phase
750+ Unit Pizza Franchise Prepares for 2017 Expansion with Promotion of Tony Libardi to COO
TOLEDO, Ohio - February 14, 2017 - (BUSINESS WIRE) - Marco’s Pizza, the nation’s fastest-growing pizza franchise, announced the promotion of Executive Vice President of Operations Tony Libardi to Chief Operations Officer. The move brings Marketing and Employee Engagement under Libardi’s purview, adding to the company’s corporate and franchise operations, as well as Learning and Development that he has led since joining the company in 2014, a time during which Marco’s experienced 12 consecutive quarters of same store sales growth.
Libardi, a firm believer in the service profit model, said his focus will be on people, product and process to uphold the brand promise for the growing chain. Libardi and his team will fine-tune and implement several new best practices aimed at pairing the brand’s Better Pizza philosophy with an equal Better Guest Experience tenant, including a new modern work flow design, a state of the art e-learning platform and enhanced hiring and retention employee engagement practices.
“As we continue to experience rapid growth, constantly improving and perfecting our guest experience for our customers is of chief importance for our brand,” Libardi said. “We’ve been working on these new operational practices and fine-tuning them for years. Our employees and partners will appreciate the simplified and more accessible flow that our new system brings.”
Prior to joining Marco’s Pizza, Libardi spent 10 years running a $1 billion division for Burger King, leading a restaurant portfolio of 750 locations with combined sales of approximately $900 million annually as the Vice President of U.S. Company Operations. During his tenure, Burger King saw a 6.5 percent sales increase and a 35 percent restaurant profitability increase year over year in 2012.
“With over 23 years of experience in building profitable organizations within highly competitive markets, combined with a military background in the U.S. Marine Corps, Tony has a deeply rooted passion and understanding for leadership and innovation that will drive results,” said Marco’s Pizza President Bryon Stephens. “The new systems that Tony and his team will enact allow our stores to seamlessly deliver on our brand promise for every employee and customer.”
Because of the company’s strong support for its franchisees, ability to take market share, product quality standards, and most of all its people, the Marco’s Pizza franchise system took less than five years to more than double in size. With plans to open 150 new stores in 2017, averaging at least one opening every three days, the company is on track to reach over 900 locations by year’s end.
About Marco’s Pizza
Headquartered in Toledo, Ohio, Marco’s Pizza is the fastest-growing pizza company in the United States (based on the number of stores signed into development since 2007). Marco’s was founded in 1978 by Italian born, Pasquale (“Pat”) Giammarco and thrives by making Italian Pizza with fresh ingredients. The company has grown from its roots as a beloved Ohio brand to operate close to 800 stores in over 30 states and in four countries. Most recently, Marco’s Pizza was ranked No.38 on Entrepreneur’s Franchise 500 list, the lead spot for Pizza companies. Other recent accolades include landing No. 2 on Forbes’ Top 10 Franchises to Invest In in the medium investment range, No. 3 on the Military Times Best For Vets list, No. 4 on the Franchise Times Fast and Serious list, and the No. 2 fastest growing U.S. chain on the Nation’s Restaurant News Top 100 report. To inquire about franchise opportunities with Marco’s Pizza visit marcosfranchising.com.
SOURCE Marco’s Pizza