Hampton by Hilton Recognize Top Performing Hotels with Prestigious Brand Awards

Winners are based on high customer loyalty and service scores

March 06, 2017 // Franchising.com // MCLEAN, Va. - Hampton by Hilton, Hilton’s global mid-priced hotel brand known for providing travelers with its signature Hamptonality service, has recognized top performing properties by presenting their annual Connie, Lighthouse and Circle of Excellence awards. The brand awards are given to properties who excel in customer satisfaction and loyalty.

The Connie Awards are based on their Total Quality Scorecard, the hotel’s loyalty score via SALT (Hilton’s Satisfaction and Loyalty Tracking) and their overall Quality Assurance(QA) score. Named after Hilton founder Conrad Hilton, the Connie Award was presented to the following properties:

  • Hampton Inn by Hilton Jonesville/Elkin, NC
  • Hampton Inn by Hilton Wheeling, WV
  • Hampton Inn by Hilton North Little Rock McCain Mall, AR
  • Hampton Inn by Hilton Tunkhannock, PA
  • Hampton Inn by Hilton Cape Girardeau I-55 East, PA
  • Hampton Inn by Hilton Columbus/South-Fort Benning, GA
  • Hampton Inn & Suites by Hilton Tifton, GA
  • Hampton Inn & Suites by Hilton Chincoteague-Waterfront, VA
  • Hampton Inn & Suites by Hilton St. Louis/South I-55, MO
  • Hampton Inn & Suites by Hilton Warren, PA
  • Hampton Inn & Suites by Hilton Buffalo, WY
  • Hampton by Hilton Volgograd Profsoyuznaya, Russia

All Connie Award winners will receive a monetary award to host a celebratory event for employees along with a trophy. Lighthouse Awards are presented to the top five percent of Hampton by Hilton properties while nearly the top 10 percent of hotels receive Circle of Excellence Awards. To see a complete list of winners, visit the Hampton Global Media Center.

“Exemplifying the brand’s authentic culture of friendly, caring and thoughtful service, these properties represent what our guests have come to expect when staying at a Hampton by Hilton property,” said Phil Cordell, global head, focused service and Hampton Brand Management. “Congratulations to all of the winners and keep up the outstanding work.”

In addition to value-added amenities such as free, hot breakfast and complimentary Wi-Fi, Hampton by Hilton hotels offer warm surroundings, a friendly service culture and a staff that makes sure guests are 100 percent happy. Guaranteed ™. The team members’ unique and unmatched approach to hospitality is known as Hamptonality.

Hampton by Hilton hotels participate in Hilton Honors, the award-winning guest-loyalty program for Hilton’s 14 distinct hotel brands. Hilton Honors members who book directly through preferred Hilton channels save time and money and gain instant access to the benefits they care about most, such as an exclusive member discount, free Wi-Fi and a flexible payment slider that allows members to choose nearly any combination of Points and money to book a stay. Members can also redeem their Points for free nights, to gain access to unique events through the Hilton Honors auction platform or to make purchases with at Amazon.com with Amazon Shop with Points.

Read more about Hampton Hotels at www.hampton.com or http://news.hampton.com/.

About Hampton by Hilton

As the number one ranked franchise for the past eight years, according to Entrepreneur®, Hampton by Hilton, including Hampton Inn by Hilton and Hampton Inn & Suites by Hilton, serves value-conscious and quality-driven travelers with more than 2,200 properties totaling more than 223,000 rooms in 19 countries and territories. High quality accommodations and amenities, such as complimentary Wi-Fi and free hot breakfast, contribute to Hampton by Hilton ranking as a leader in its segment. Hampton by Hilton Team Members deliver friendly, authentic, caring and thoughtful service defined as Hamptonality. Hampton by Hilton is part of Hilton Honors, the award-winning guest-loyalty program for Hilton’s 14 distinct hotel brands. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of Points and money to book a stay, an exclusive member discount that can’t be found anywhere else, free standard Wi-Fi and digital amenities like digital check-in with room selection and Digital Key (select locations), available exclusively through the industry-leading Hilton Honors app. For more information about Hampton by Hilton, visit www.hampton.com or news.hampton.com and connect online at Facebook, Twitter, YouTube and Instagram.

About Hilton

Hilton (NYSE: HLT) is a leading global hospitality company, with a portfolio of 14 world-class brands comprising more than 4,900 properties with over 800,000 rooms in 104 countries and territories. Hilton is dedicated to fulfilling its mission to be the world’s most hospitable company by delivering exceptional experiences – every hotel, every guest, every time. The company's portfolio includes Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio - A Collection by Hilton, DoubleTree by Hilton, Tapestry Collection by Hilton, Embassy Suites by Hilton, Hilton Garden Inn, Hampton by Hilton, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages an award-winning customer loyalty program, Hilton Honors. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose exactly how many Points to combine with money, an exclusive member discount that can’t be found anywhere else and free standard Wi-Fi. Visit newsroom.hilton.com for more information and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.

Media Contacts:

Jennifer Hughes
Director, Brand Public Relations
Hilton Worldwide
+1 901 374 6518
jennifer.hughes@hilton.com

Michaela Barnes
Account Supervisor
T +1 212 715 1548
M +1 201 787 7414

SOURCE Hampton by Hilton

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